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Four Seasons Hotels and Resorts

Spa Assistant Manager

Four Seasons Hotels and Resorts, Springtown, New York, United States

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About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white‑sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.

Four Seasons Resort O’ahu at Ko Olina is looking for

Assistant Spa Manager

who has a passion for excellence and the spirit of aloha.

The

Assistant Spa Manager

assists the Director of Spa in motivating and developing a skilled team while supervising all staff of staff. Ensuring all day‑to‑day standards and procedures are adhered to and delivered at the highest level. The ideal spa assistant manager candidate will have an outgoing personality and a can‑do approach to any task.

About Four Seasons Resort O'ahu at Ko Olina

On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – five‑star Four Seasons Resort Oahu at Ko Olina balances a classic Hawaiian style with one‑of‑a‑kind luxury. Chic and light‑filled with vast ocean views, our 371 accommodations provide a personal sanctuary in this all‑encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.

What you will do:

Leads by example and instills a culture of continuous learning and improvement among employees

Ensures the department is kept in an organized manner in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals

Ensures all administration duties including but not limited to payroll, scheduling, and expense/supply are maintained and effective

Effectively communicate and coordinate operational activities with key relationships in all retail outlets and the Four Seasons staff

Provide the Director with timely updates on spa operations, and assist in creating and implementing opportunities for improving guest services and Spa operations

What you will bring:

4‑year college/university degree

Prior experience as a people leader

Previous experience within a resort/hotel luxury spa

Active proponent of health, fitness, and wellness

Excellent communication skills for both guest and management interaction

The ability to take a proactive approach to understanding guests’ needs and desires

Exceptional customer service and problem‑solving skills

Proven track record of spa sales and retail development

Fluency in English

Successful candidates must possess legal work authorization in the United States

What we offer:

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resort

Complimentary Dry Cleaning for Employee Uniform

Complimentary Employee Meals

Compensation: $75,705 per year

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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