Harvard Maintenance, Inc
Security Supervisor - 35550
Job Site Location:
US-NY-Manhattan
Company Overview Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, "we promote respect and embraces diversity."
Job Summary Our Security Supervisors support Harvard Protection in our goal of providing best in class security and life safety services. Our Supervisors are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead.
Essential Duties and Responsibilities A true example in Leadership
Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building
Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
Maintain a professional demeanor, leading staff and aiding customers, employees, and guests
Maintain a visible presence in the facility / building assigned
Monitor the environment, with the ability to detect suspicious and unsafe activity
Answer all phones in a professional manner
Know the facility / building policies and procedures, lead and enforce them within positions limits
Follow and coordinate established emergency response, action planning and procedures
Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation
Prepare reports on accidents, incidents, and suspicious activities, as required
The essential duties and responsibilities may differ by customer location assigned
Knowledge, Skill Requirements and Qualifications
State or municipality mandated security officer licenses
Minimum High School Diploma, GED or the equivalent
Verifiable and successful supervisory and advanced education and/or certifications preferred
Previous contract security, law enforcement, military, customer service experience is helpful
Must have reliable means of communication and transportation
Must have a security guard license or be able to obtain one within an acceptable period
Strong interpersonal communication skills
Write routine correspondence, to include log entries, incident and reporting
Ability to work in a fast paced, customer service environment
Good time management skills and the ability to prioritize and problem solve
Ability to work independently and in a team environment
Excellent computer skills including Microsoft Office
Compensation Harvard Protection Services offers a competitive hourly pay rate of $30.00 with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.
About Harvard Protection Services Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.
Equal Opportunity Employer Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities
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US-NY-Manhattan
Company Overview Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, "we promote respect and embraces diversity."
Job Summary Our Security Supervisors support Harvard Protection in our goal of providing best in class security and life safety services. Our Supervisors are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead.
Essential Duties and Responsibilities A true example in Leadership
Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building
Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
Maintain a professional demeanor, leading staff and aiding customers, employees, and guests
Maintain a visible presence in the facility / building assigned
Monitor the environment, with the ability to detect suspicious and unsafe activity
Answer all phones in a professional manner
Know the facility / building policies and procedures, lead and enforce them within positions limits
Follow and coordinate established emergency response, action planning and procedures
Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation
Prepare reports on accidents, incidents, and suspicious activities, as required
The essential duties and responsibilities may differ by customer location assigned
Knowledge, Skill Requirements and Qualifications
State or municipality mandated security officer licenses
Minimum High School Diploma, GED or the equivalent
Verifiable and successful supervisory and advanced education and/or certifications preferred
Previous contract security, law enforcement, military, customer service experience is helpful
Must have reliable means of communication and transportation
Must have a security guard license or be able to obtain one within an acceptable period
Strong interpersonal communication skills
Write routine correspondence, to include log entries, incident and reporting
Ability to work in a fast paced, customer service environment
Good time management skills and the ability to prioritize and problem solve
Ability to work independently and in a team environment
Excellent computer skills including Microsoft Office
Compensation Harvard Protection Services offers a competitive hourly pay rate of $30.00 with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.
About Harvard Protection Services Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.
Equal Opportunity Employer Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities
#J-18808-Ljbffr