SecurityScorecard
Customer Success Specialist (EMEA)
SecurityScorecard, Myrtle Point, Oregon, United States, 97458
Why consider this job opportunity
Salary up to $55,000 (base plus bonus)
Opportunity for career advancement and growth within the organization
Unlimited PTO and comprehensive health benefits
Supportive and collaborative work environment
Chance to work with diverse teams across various departments
Flexibility to leverage remote work options
What to Expect (Job Responsibilities)
Drive customer outcomes and value through digital engagements and personalized interactions
Manage renewal outcomes for a large customer portfolio, including forecasting and contract negotiation
Empower customers to become self-sufficient champions of the employer's services
Monitor customer health and usage metrics to proactively address potential risks
Design and execute engagement programs that drive product adoption and value realization
What is Required (Qualifications)
Minimum of 1 year of experience in a Customer Success role with direct renewal responsibilities
Exceptional communication skills, both written and verbal, to engage with diverse audiences
Self-motivated with a strong ability to work in a dynamic and ambiguous environment
Proven ability to balance competing priorities and support organizational goals
Fluency in German or French is required
How to Stand Out (Preferred Qualifications)
Experience with Salesforce, Gainsight, Google Suite, Zendesk, or Tableau
Background in Cybersecurity or Third-Party Risk Management (TPRM) is a plus
#Cybersecurity #CustomerSuccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Salary up to $55,000 (base plus bonus)
Opportunity for career advancement and growth within the organization
Unlimited PTO and comprehensive health benefits
Supportive and collaborative work environment
Chance to work with diverse teams across various departments
Flexibility to leverage remote work options
What to Expect (Job Responsibilities)
Drive customer outcomes and value through digital engagements and personalized interactions
Manage renewal outcomes for a large customer portfolio, including forecasting and contract negotiation
Empower customers to become self-sufficient champions of the employer's services
Monitor customer health and usage metrics to proactively address potential risks
Design and execute engagement programs that drive product adoption and value realization
What is Required (Qualifications)
Minimum of 1 year of experience in a Customer Success role with direct renewal responsibilities
Exceptional communication skills, both written and verbal, to engage with diverse audiences
Self-motivated with a strong ability to work in a dynamic and ambiguous environment
Proven ability to balance competing priorities and support organizational goals
Fluency in German or French is required
How to Stand Out (Preferred Qualifications)
Experience with Salesforce, Gainsight, Google Suite, Zendesk, or Tableau
Background in Cybersecurity or Third-Party Risk Management (TPRM) is a plus
#Cybersecurity #CustomerSuccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr