Alamance County Government
Social Worker II - Adult Services
Alamance County Government, Raleigh, North Carolina, United States
Overview
The primary purpose of this position will be to provide Adult Services programs including but not limited to: Representative Payee, Special Assistance In-Home, In-Home Aide, Placement Services, and General Assistance to clients that are eligible for these services. This position provides assessments of an individual’s needs to develop service plans, which include supportive services to enable the adults to remain safely in their homes.
Responsibilities
Provides case management services on an individual basis to assess the household needs and determines the goals needed to be eligible to receive the Work First cash assistance and supportive services for the family.
Provides coverage for Adult Services Intake, assisting customers both in person and via telephone with making connections in the community related to housing, education and other pertinent resources to assist with individual and family needs.
Responsible for making referrals to other units in the agency or various community resources as necessary.
Core Skills
Accountability – Ability to accept responsibility and account for his/her actions.
Accuracy – Ability to perform work accurately and thoroughly.
Autonomy – Ability to work independently with minimal supervision.
Communication, Oral – Ability to communicate effectively with others using the spoken word.
Communication, Written – Ability to communicate in writing clearly and concisely.
Customer Oriented – Ability to take care of the customers' needs while following company procedures.
Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty / Integrity – Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
Influence – Ability to gain support and buy-in by way of persuading, convincing or influencing to others to overcome barriers allowing them to support a particular vision.
Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
Multitasking – Ability to multi-task in a fast‑paced environment.
Problem Solving – Ability to find a solution for or to deal proactively with work‑related problems.
Relationship Building – Ability to effectively build relationships with customers and co‑workers.
Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
Time Management – Ability to utilize the available time to organize and complete work within given deadlines.
Education & Experience Master’s degree from an accredited school of social work; or a bachelor’s degree from an accredited school of social work and one year of directly related experience in case management, assessment & referral, supportive counseling, intervention, psycho‑social therapy and treatment planning; or a four year‑degree in a human service field and two years of directly related experience in case management, assessment & referral, supportive counseling, intervention, psychosocial therapy and treatment planning; or graduation from a four‑year college or university and three years of directly related experience in case management, assessment & referral, supportive counseling, intervention, psycho‑social therapy and treatment planning; or an equivalent combination of training and experience.
A copy of a certified college transcript and a letter of reference must be provided upon request.
Computer Skills Proficient in MS Office (Excel, Word and PowerPoint Experience).
License & Credentials Possession of a valid N.C. driver’s license is required for this position and maintaining a driving record in accordance with Alamance County policy.
Other Position Information This position is subject to reallocation contingent upon funding, agency needs and client population and may be required to staff shelter overnight.
PHYSICAL DEMANDS Stand – Frequent
Walk – Frequent
Sit – Frequent
Manually Manipulate – Occasional
Reach Outward – Occasional
Reach Above Shoulder – Occasional
Climb – Occasional
Crawl – Occasional
Squat or Kneel – Occasional
Bend – Occasional
Lift/Carry 10 lbs. or less – Occasional
Lift/Carry 11-20 lbs. – Occasional
Lift/Carry 21-50 lbs. – Occasional
Lift/Carry 51-100 lbs. – Occasional
Lift/Carry Over 100 lbs. – Occasional
Push/Pull 12 lbs. or less – Occasional
Push/Pull 13-25 lbs. – Occasional
Push/Pull 26-40 lbs. – Occasional
Push/Pull 41-100 lbs. – Occasional
Vision (Near, Distance, Peripheral)
WORK ENVIRONMENT Standard office environment
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Responsibilities
Provides case management services on an individual basis to assess the household needs and determines the goals needed to be eligible to receive the Work First cash assistance and supportive services for the family.
Provides coverage for Adult Services Intake, assisting customers both in person and via telephone with making connections in the community related to housing, education and other pertinent resources to assist with individual and family needs.
Responsible for making referrals to other units in the agency or various community resources as necessary.
Core Skills
Accountability – Ability to accept responsibility and account for his/her actions.
Accuracy – Ability to perform work accurately and thoroughly.
Autonomy – Ability to work independently with minimal supervision.
Communication, Oral – Ability to communicate effectively with others using the spoken word.
Communication, Written – Ability to communicate in writing clearly and concisely.
Customer Oriented – Ability to take care of the customers' needs while following company procedures.
Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty / Integrity – Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
Influence – Ability to gain support and buy-in by way of persuading, convincing or influencing to others to overcome barriers allowing them to support a particular vision.
Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
Multitasking – Ability to multi-task in a fast‑paced environment.
Problem Solving – Ability to find a solution for or to deal proactively with work‑related problems.
Relationship Building – Ability to effectively build relationships with customers and co‑workers.
Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
Time Management – Ability to utilize the available time to organize and complete work within given deadlines.
Education & Experience Master’s degree from an accredited school of social work; or a bachelor’s degree from an accredited school of social work and one year of directly related experience in case management, assessment & referral, supportive counseling, intervention, psycho‑social therapy and treatment planning; or a four year‑degree in a human service field and two years of directly related experience in case management, assessment & referral, supportive counseling, intervention, psychosocial therapy and treatment planning; or graduation from a four‑year college or university and three years of directly related experience in case management, assessment & referral, supportive counseling, intervention, psycho‑social therapy and treatment planning; or an equivalent combination of training and experience.
A copy of a certified college transcript and a letter of reference must be provided upon request.
Computer Skills Proficient in MS Office (Excel, Word and PowerPoint Experience).
License & Credentials Possession of a valid N.C. driver’s license is required for this position and maintaining a driving record in accordance with Alamance County policy.
Other Position Information This position is subject to reallocation contingent upon funding, agency needs and client population and may be required to staff shelter overnight.
PHYSICAL DEMANDS Stand – Frequent
Walk – Frequent
Sit – Frequent
Manually Manipulate – Occasional
Reach Outward – Occasional
Reach Above Shoulder – Occasional
Climb – Occasional
Crawl – Occasional
Squat or Kneel – Occasional
Bend – Occasional
Lift/Carry 10 lbs. or less – Occasional
Lift/Carry 11-20 lbs. – Occasional
Lift/Carry 21-50 lbs. – Occasional
Lift/Carry 51-100 lbs. – Occasional
Lift/Carry Over 100 lbs. – Occasional
Push/Pull 12 lbs. or less – Occasional
Push/Pull 13-25 lbs. – Occasional
Push/Pull 26-40 lbs. – Occasional
Push/Pull 41-100 lbs. – Occasional
Vision (Near, Distance, Peripheral)
WORK ENVIRONMENT Standard office environment
#J-18808-Ljbffr