lululemon
Guest Experience Lead | 2 month Contract Manhasset
lululemon, Manhasset, New York, United States, 11030
Guest Experience Lead | 2 month Contract – Manhasset
Location:
Manhasset, NY
lululemon is an innovative performance apparel company committed to creating positive change. The Guest Experience Lead ensures guests receive a high‑quality in‑store experience and drives store performance.
Job Summary The Guest Experience Lead is responsible for ensuring all guests receive a quality in‑store experience. They oversee or provide technical product education, drive store performance on the floor through guest experience and the team’s achievement of daily sales or unit targets, and act as Supervisor on Duty (SOD) when leading the floor.
Core Responsibilities
Bring the lululemon guest experience framework to life, leading from the floor.
Continuously assess the level of guest connection and technical product education.
Move dynamically and lead from the floor as the Supervisor on Duty.
Prepare activities to ensure in‑store readiness and operational excellence.
Open and close the store per procedures.
Review and interpret daily business data and metrics.
Participate in the hiring process, including recruitment and onboarding.
Address team member performance, provide feedback, coaching, and recognition.
Contribute to a respectful and inclusive team environment.
Job Requirements Eligibility
Must be legally authorized to work in the country.
Must have reliable transportation to the assigned store.
Schedule / Availability
Work schedule varies by store needs: mornings, afternoons, evenings, weekends, holidays.
May include early mornings or late nights/overnights during peak times.
Experience
1 year retail or customer experience.
Experience in leading, mentoring, or delegating.
Job Assets (Nice to Have)
High school diploma/GED or higher.
1 year retail/sales leadership experience.
Food safety or liquor service certification for experiential stores.
What We Look For
Inclusive environment creator.
Integrity and ethical behavior.
Guest experience excellence.
Leadership ability.
Collaboration and teamwork.
Decision making/problem solving.
Adaptability / Agility.
Interactive communication.
Work Context
Store with bright lights and loud music.
Teamwork and independent tasks; use of computers.
Occasional lifting of up to 30 lbs.
Experiential stores may involve kitchen equipment and heat.
Compensation & Benefits Base Pay:
$24.00–$27.61/hour
Target Bonus:
$2.00/hour
Total Target Pay:
$26.00–$29.61/hour
Benefits include extended health and dental, mental health plans, paid time off, retirement plan matching, employee discount, fitness & yoga classes, parenthood top‑up, development courses, mentorship programs, and leadership series.
lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
#J-18808-Ljbffr
Manhasset, NY
lululemon is an innovative performance apparel company committed to creating positive change. The Guest Experience Lead ensures guests receive a high‑quality in‑store experience and drives store performance.
Job Summary The Guest Experience Lead is responsible for ensuring all guests receive a quality in‑store experience. They oversee or provide technical product education, drive store performance on the floor through guest experience and the team’s achievement of daily sales or unit targets, and act as Supervisor on Duty (SOD) when leading the floor.
Core Responsibilities
Bring the lululemon guest experience framework to life, leading from the floor.
Continuously assess the level of guest connection and technical product education.
Move dynamically and lead from the floor as the Supervisor on Duty.
Prepare activities to ensure in‑store readiness and operational excellence.
Open and close the store per procedures.
Review and interpret daily business data and metrics.
Participate in the hiring process, including recruitment and onboarding.
Address team member performance, provide feedback, coaching, and recognition.
Contribute to a respectful and inclusive team environment.
Job Requirements Eligibility
Must be legally authorized to work in the country.
Must have reliable transportation to the assigned store.
Schedule / Availability
Work schedule varies by store needs: mornings, afternoons, evenings, weekends, holidays.
May include early mornings or late nights/overnights during peak times.
Experience
1 year retail or customer experience.
Experience in leading, mentoring, or delegating.
Job Assets (Nice to Have)
High school diploma/GED or higher.
1 year retail/sales leadership experience.
Food safety or liquor service certification for experiential stores.
What We Look For
Inclusive environment creator.
Integrity and ethical behavior.
Guest experience excellence.
Leadership ability.
Collaboration and teamwork.
Decision making/problem solving.
Adaptability / Agility.
Interactive communication.
Work Context
Store with bright lights and loud music.
Teamwork and independent tasks; use of computers.
Occasional lifting of up to 30 lbs.
Experiential stores may involve kitchen equipment and heat.
Compensation & Benefits Base Pay:
$24.00–$27.61/hour
Target Bonus:
$2.00/hour
Total Target Pay:
$26.00–$29.61/hour
Benefits include extended health and dental, mental health plans, paid time off, retirement plan matching, employee discount, fitness & yoga classes, parenthood top‑up, development courses, mentorship programs, and leadership series.
lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
#J-18808-Ljbffr