Advance Auto Parts
Commercial Parts Pro Store 5405
Advance Auto Parts, Newport News, Virginia, United States, 23600
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with the GM to manage team members. Requires expert knowledge of automotive systems and parts, sourcing from special order, FDO, second source, etc., and directing drivers to ensure timely, accurate delivery. Full time.
Primary Responsibilities
Maintain commercial customer relationships Provide GAS2 selling experience for commercial customers Achieve personal/store sales goals and service objectives Provide day‑to‑day supervisory support for team members Collaborate with GM on coaching and developmental needs for team members Dispatch drivers ensuring delivery standards are achieved Maintain commercial stocking programs Build and maintain a network of second source suppliers Secondary Responsibilities
Maintain core bank and commercial returns Maintain commercial credit accounts Partner with GM to ensure proper driver coverage Success Factors
Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and parts lookup systems ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Ability to source from numerous places, including special order, FDO, second source, etc. Advanced selling skills for commercial customers Ability to multi‑task and remain organized Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.) Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Commercial Parts Pro up for Success
A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals. Education
High school diploma or general education degree (GED). Ase certification preferred, but not required. Physical Demands
Predominantly walking or standing; ability to talk, hear, and use hands and fingers for handling; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds. Vision requirements: close vision, distance vision, color vision, depth perception, ability to adjust focus. Work Environment
Usually indoor, occasionally outdoors exposed to weather; exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; vibration. Noise level usually moderate. Position is eligible for sales commission based on individual or store performance. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability or any other federal, state or local protected class.
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Maintain commercial customer relationships Provide GAS2 selling experience for commercial customers Achieve personal/store sales goals and service objectives Provide day‑to‑day supervisory support for team members Collaborate with GM on coaching and developmental needs for team members Dispatch drivers ensuring delivery standards are achieved Maintain commercial stocking programs Build and maintain a network of second source suppliers Secondary Responsibilities
Maintain core bank and commercial returns Maintain commercial credit accounts Partner with GM to ensure proper driver coverage Success Factors
Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and parts lookup systems ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Ability to source from numerous places, including special order, FDO, second source, etc. Advanced selling skills for commercial customers Ability to multi‑task and remain organized Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.) Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Commercial Parts Pro up for Success
A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals. Education
High school diploma or general education degree (GED). Ase certification preferred, but not required. Physical Demands
Predominantly walking or standing; ability to talk, hear, and use hands and fingers for handling; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds. Vision requirements: close vision, distance vision, color vision, depth perception, ability to adjust focus. Work Environment
Usually indoor, occasionally outdoors exposed to weather; exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; vibration. Noise level usually moderate. Position is eligible for sales commission based on individual or store performance. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability or any other federal, state or local protected class.
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