Walgreens
Job Summary
Responsible for overseeing the daily operations of the pharmacy department. Accountable for workflow management, clinical management of patients, continuous quality improvement, adherence to policy and procedure, compliance with regulatory bodies, pharmacy sales, expense control, inventory management, and ensuring a high level of customer service for patients, providers, and payer partners. Develops and protects department assets.
Job Responsibilities Customer Experience
Ensures department personnel provide hospitable service and information; courteous, friendly, and efficient.
Responds to customer inquiries and complaints, maintaining and improving the overall image of the pharmacy department.
Operations
Manages the daily operation of the pharmacy department.
Improves prescription numbers, pharmacy sales, profit, and image through accurate filling of prescriptions and courteous service to patients, prescribers, manufacturers, payers, and health systems.
Reports prescription errors immediately and adheres to company policies for prescription incidents and the Quality Improvement Program.
Complies with federal and state laws and regulations and company policies governing all drugs and products; maintains required records, documentation, and reports.
Recommends and implements asset protection controls to minimize profit loss.
Maintains pharmacy department housekeeping, maintenance, and appearance for safety and well‑being of customers and employees; ensures compliance with applicable regulations.
Controls the store’s safe and cash system, including electronic register readings, cash withdrawals, accounts, daily reports, and cash over/short records.
Assures proper operation and maintenance of pharmacy department systems and equipment.
Maintains awareness of third‑party pharmacy business opportunities and implements procedures to reduce payment rejections; resolves rejection problems promptly and resubmits claims for payment.
Manages and controls Prescription Department inventory; adheres to company buying procedures, recommends and orders merchandise from proper internal and external sources.
People and Performance Management
Supervises pharmacy department team members to assure performance of required functions and adherence to policies and procedures.
Ensures proper licensure of all pharmacy personnel and confirms they are trained on required functions regarding payer and pharmaceutical contractual requirements, adverse event reporting, data and inventory reporting, and clinical management.
Reaffirms with all personnel, regularly, their obligations regarding dispensing prescriptions only in good faith.
Training and Personal Development
Audits own performance and recommends objectives and standards of performance.
Maintains awareness of developments in pharmacy, health care, and retail management fields related to job responsibilities and integrates them into practice.
Communications
Maintains and develops good working relationships with physicians and other health professionals.
Works collaboratively with the Local Specialty Pharmacy staff.
Basic Qualifications
BS in Pharmacy or Pharm D Degree from an accredited institution.
Current pharmacist license in the states within the district (or willing to obtain in 1 year) per district guidelines.
At least 1 year of pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, software and technology systems, and insurance.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at the clinic location (HIV, Organ Transplant, Oncology, etc.).
Preferred Qualifications
Previous experience at a Walgreens Local Specialty Pharmacy.
Overall score of Exceeds Expectations for the most recent performance review and an overall score of Achieving Expectations for the earliest review.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $87,859 - $168,896. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Seniority level Not Applicable
Employment type Full-time
Job function Health Care Provider
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Job Responsibilities Customer Experience
Ensures department personnel provide hospitable service and information; courteous, friendly, and efficient.
Responds to customer inquiries and complaints, maintaining and improving the overall image of the pharmacy department.
Operations
Manages the daily operation of the pharmacy department.
Improves prescription numbers, pharmacy sales, profit, and image through accurate filling of prescriptions and courteous service to patients, prescribers, manufacturers, payers, and health systems.
Reports prescription errors immediately and adheres to company policies for prescription incidents and the Quality Improvement Program.
Complies with federal and state laws and regulations and company policies governing all drugs and products; maintains required records, documentation, and reports.
Recommends and implements asset protection controls to minimize profit loss.
Maintains pharmacy department housekeeping, maintenance, and appearance for safety and well‑being of customers and employees; ensures compliance with applicable regulations.
Controls the store’s safe and cash system, including electronic register readings, cash withdrawals, accounts, daily reports, and cash over/short records.
Assures proper operation and maintenance of pharmacy department systems and equipment.
Maintains awareness of third‑party pharmacy business opportunities and implements procedures to reduce payment rejections; resolves rejection problems promptly and resubmits claims for payment.
Manages and controls Prescription Department inventory; adheres to company buying procedures, recommends and orders merchandise from proper internal and external sources.
People and Performance Management
Supervises pharmacy department team members to assure performance of required functions and adherence to policies and procedures.
Ensures proper licensure of all pharmacy personnel and confirms they are trained on required functions regarding payer and pharmaceutical contractual requirements, adverse event reporting, data and inventory reporting, and clinical management.
Reaffirms with all personnel, regularly, their obligations regarding dispensing prescriptions only in good faith.
Training and Personal Development
Audits own performance and recommends objectives and standards of performance.
Maintains awareness of developments in pharmacy, health care, and retail management fields related to job responsibilities and integrates them into practice.
Communications
Maintains and develops good working relationships with physicians and other health professionals.
Works collaboratively with the Local Specialty Pharmacy staff.
Basic Qualifications
BS in Pharmacy or Pharm D Degree from an accredited institution.
Current pharmacist license in the states within the district (or willing to obtain in 1 year) per district guidelines.
At least 1 year of pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, software and technology systems, and insurance.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at the clinic location (HIV, Organ Transplant, Oncology, etc.).
Preferred Qualifications
Previous experience at a Walgreens Local Specialty Pharmacy.
Overall score of Exceeds Expectations for the most recent performance review and an overall score of Achieving Expectations for the earliest review.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $87,859 - $168,896. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Seniority level Not Applicable
Employment type Full-time
Job function Health Care Provider
#J-18808-Ljbffr