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High Country Community Health

Dental Assistant

High Country Community Health, Newland, North Carolina, United States, 28657

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Dental Assistant High Country Community Health

Location Newland, NC

Job Summary Provide quality care and services to patients by assisting dentists, hygienists, and other staff in a variety of patient care, office, and laboratory duties. Enhance patient flow and efficiency by preparing patients, handling x-rays, managing instruments, and ensuring infection control.

Duties and Responsibilities

Prepares treatment room for patient by following prescribed procedures and protocols

Prepares patient for dental treatment by welcoming, comforting, seating, and draping the patient

Ensures all patients enjoy a positive experience and are treated with care and compassion

Asks about the patient’s medical history and pre/post‑op vitals (blood pressure, pulse, glucose) as necessary

Enters and updates patient medical history, reconciling all medications

Informs patients of planned treatment, obtains consents, and provides pre‑ and post‑operative instructions

Assists the dentist during a variety of treatment procedures

Assists the hygienist in patient treatment, including seating, chart examination, and recording results

Communicates patient concerns to the dentist/hygienist

Documents dental care services by charting in patient records, new and existing treatment

Provides post‑operative oral care instructions and instructions for temporary restorations or removable appliances

Counsels patients on preventative dental care and nutrition

Answers patient and employee questions and requests

Provides instrumentation by sterilizing and delivering instruments, positioning for access, suctioning, and passing instruments

Maintains moisture by using suction system

Fabricates temporary restorations and cleans, polishes removable appliances

Takes and develops dental radiographs (x‑rays)

Creates impressions of teeth for study casts or lab tasks under the dentist’s direction

Performs office management tasks: referrals, school/work notes, scheduling appointments, verifying benefits, etc.

Maintains patient confidentiality and protects operations by safeguarding information

Implements operatory and instrument infection control: sterilizing instruments and equipment for each patient

Ensures patient records are accurate and HIPAA compliant

Assists with billing and collection, ensuring timely and accurate submission

Builds favorable working relationships with all clinic staff and personnel

Represents the organization professionally at all times

Maintains a safe and clean work environment by complying with procedures, rules, and regulations

Adheres to infection‑control policies and protocols to protect patients and employees

Performs preventative maintenance of dental equipment, follows manufacturer instructions, and requests repairs when needed

Manages inventory of dental supplies: checks stock, anticipates needs, places orders, verifies receipt

Conserves resources by using equipment and supplies efficiently

Manages time effectively to prepare for clinic operations

Maintains professional and technical knowledge through training and required meetings

Travels to other HCCH sites for clinic coverage when needed

Performs other tasks as requested by the dentist or supervisor

Requirements

High school diploma or equivalent

Radiation safety certification or successful completion of a radiation safety course

Current dental assisting license or certification; National Certified or Registered Dental Assistant credentials preferred

CPR certification for Health Care Providers (required)

Current vaccination record meeting ACIP Healthcare Workers recommendations

Strong time‑management skills

Ability to travel to off‑site meetings

Environmental Working Conditions

Usual working environment in an outpatient primary care office

Occasional pressure due to multiple phone calls and patient scheduling

Exposure to blood products, body fluids, cleaning solutions, and medications

Physical and Mental Requirements

Hearing adequate for in‑person and telephone communication; use of stethoscope required

Clear verbal communication with patients in person and over the telephone

Adequate visual acuity to perform duties; read information from print and screens

Frequent lifting and carrying items up to 30 pounds; assistance of patients when required

Manual dexterity and ability to perform repetitive hand movements, bending, reaching, standing, walking, squatting, and sitting

Exposure to communicable diseases and bodily fluids

Seniority Level Entry level

Employment Type Full‑time

Job Function Health Care Provider

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