H&R Block

H&R Block is hiring: Receptionist in Maryville

H&R Block, Maryville, TN, United States, 37803

Receptionist / Client Service Professional

Join to apply for the Receptionist role at H&R Block. We are hiring seasonal staff to provide outstanding client service at our Knoxville, TN location.

Role Overview

As a seasonal Client Service Professional/Receptionist, you will greet clients, answer phones, schedule appointments, and ensure a welcoming environment. You will match clients with the best‑suited tax professional and support the front‑desk operations.

Key Responsibilities

Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned

Qualifications

High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience

Desired Skills & Expertise

Experience working in a fast‑paced environment
Previous experience in customer service
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency with Microsoft Office

Benefits

Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical Coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (additional eligibility requirements apply)
Click here to checkout all available benefits

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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