H&R Block is hiring: Receptionist in Juneau

Receptionist – H&R Block

H&R Block is seeking a friendly and organized Receptionist to serve as the first point of contact for clients during seasonal periods, welcoming them, managing appointments, and supporting tax professionals.

Key Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule client appointments and confirm details as requested.
• Ensure all client needs are met during service both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Experience in a fast‑paced, customer‑service environment.
• Strong organizational, time‑management, and multi‑tasking skills.
• Computer proficiency with Microsoft Office.
• Sales or marketing experience is a plus.

Benefits

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).
• Additional benefits available – click here to view all.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.