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Itlearn360

Technical Writer (MadCap Flare) - Remote in US at Tricon Solutions Secaucus, NJ

Itlearn360, Secaucus, New Jersey, us, 07094

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Job Title:

Technical Writer (MadCap Flare) Location:

Remote Employment Type:

Contract on W2 Job Summary We are seeking an experienced

Technical Writer

with hands‑on expertise in

MadCap Flare

to develop, organize, and maintain high‑quality technical documentation. The ideal candidate will collaborate with product managers, engineers, and QA teams to create clear, concise, and user‑friendly content for both technical and non‑technical audiences.

Key Responsibilities

Create and maintain user guides, installation manuals, API documentation, online help systems, and release notes using

MadCap Flare

.

Design and manage documentation templates, style guides, and topic‑based content structures.

Collaborate closely with SMEs (Subject Matter Experts) to gather technical details and translate them into accurate, readable documentation.

Manage documentation projects through all phases – planning, writing, editing, publishing, and version control.

Ensure consistency in tone, terminology, and structure across all deliverables.

Convert complex technical concepts into clear, concise, and engaging content for target audiences.

Utilize tools such as

Git / SVN

,

Markdown

,

HTML/CSS

, or

XML

to manage and publish documentation.

Conduct peer reviews and maintain documentation quality standards.

Required Skills and Qualifications

Bachelor’s degree in Technical Communication, English, Computer Science, Engineering, or a related field.

3+ years of professional experience as a

Technical Writer

, preferably in a software or IT environment.

Proven experience using

MadCap Flare

for authoring and publishing documentation.

Strong understanding of single‑sourcing, topic‑based authoring, and responsive HTML5 output.

Proficiency with

HTML

,

CSS

, and

XML‑based

documentation workflows.

Familiarity with

version control systems

(e.g., Git, Bitbucket, or SVN).

Excellent writing, editing, and communication skills with attention to detail.

Ability to work independently and manage multiple documentation projects simultaneously.

Preferred Qualifications

Experience documenting APIs, SDKs, or developer tools.

Exposure to

DITA

,

Confluence

,

Jira

, or other documentation and collaboration tools.

Familiarity with Agile/Scrum environments.

Knowledge of

graphic tools

(e.g., Snagit, Visio, or Adobe Illustrator) for creating visual aids.

Keywords: Technical Writer, MadCap Flare, Documentation Specialist, Online Help, API Documentation, XML, HTML, CSS, Version Control, DITA, Software Documentation

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