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Massage Envy

Seasoned Customer Service Rep with Sales Experience - Part-Time

Massage Envy, Shrewsbury, Massachusetts, us, 01546

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Seasoned Customer Service Rep with Sales Experience - Part-Time

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Massage Envy

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Seasoned Customer Service Rep with Sales Experience - Part-Time

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Massage Envy

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Where Better Careers Begin! Massage Envy Shrewsbury, 193 Boston Turnpike, Unit 3110, Shrewsbury, MA 01545

Are You a Seasoned Customer Service Representative with a Minimum of 6 Months Experience, Plus 6 Months of Proven Sales Experience? Can you work 2-3 shifts per week, including at least 1 day shift (9:00am-3:00pm) and 1 evening shift (3:00pm-9:15pm)?

If you can meet our eligibility requirements, and if you have a passion for helping others, we'd love to talk with you!

At the Massage Envy Shrewsbury franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we’re committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay

A healthy compensation plan

Benefits: health, dental and vision insurance offered to Associates working a minimum of 20 hours/week, a 401(k) program for those who have worked a minimum of 1,000 hours, and paid time off for full‑time employees working a minimum of 30 hours/wk.

A flexible schedule for a better work/life balance

Employee Assistance Program

Free monthly service

Free Massage Envy membership, with discounted services

In‑depth product and service training

Qualified Candidates

Previous proven sales experience of at least 6 months

Have a high school diploma (or equivalent)

Are critical thinkers with excellent math and computer skills and the ability to multitask

Have great people skills and can establish positive relationships with guests

Are supporters of total body care with a general knowledge of massage and skin care services

Day‑to‑Day

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home‑care retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in‑person and through phone/email outreach

Culture & Support

Trained leadership that is invested in YOUR success

Award programs (like Sales Associate of the Year)

A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

Franchise Details ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

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