Solugenix
This range is provided by Solugenix. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Desktop Support Specialist – MAC/WIN (Contract) Location:
Manhattan, NY (Onsite) |
Contract length:
3+ months |
Job ID:
25-09816
Base pay range $24.00/hr - $26.00/hr
Direct message the job poster from Solugenix.
Qualifications
Requires 3+ years of related work experience.
Desktop support – high volume, high priority.
Must have Windows and some Mac experience (only 10% of environment is Mac).
Strong and professional communication skills.
Knowledge of data backup and recovery tools.
Installing, upgrading, and migrating PCs and Macs.
Break/fix for Windows OS and Macs.
Able to document service tickets.
Configuring hardware and applications.
Configuring network connectivity.
Responsibilities
Provide on‑site support to users with operational and technical support.
Resolve incidents and problems associated with end‑user equipment.
Support users connecting to the corporate network and assist in accessing LAN, print, and file services.
Provide repair and maintenance for mobile devices.
Install, upgrade, and repair equipment (desktops, laptops, monitors, and associated peripherals).
Provide software break/fix services and replacement of non‑warranty assets for end users.
Provide network printer and scanner connectivity support, including device configuration, IP addressing, and direct TCP/IP output.
Configure and support end‑users on mobile computing platforms.
Deskside support services as required.
Certification
A+ Certification is a huge plus, but not a must‑have.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $24/hour to $26/hour. Starting rate of pay offered may vary depending on factors including but not limited to location, education, training, and/or experience.
Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After a conditional offer and background check, if a conviction that is directly related to the job is found, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
About The Client Our client is a nationwide IT Service provider for many Fortune 500/100 companies.
About Solugenix Solugenix is a leader in IT services, delivering cutting‑edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, Solugenix is a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world‑class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today's fast‑evolving digital world.
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Desktop Support Specialist – MAC/WIN (Contract) Location:
Manhattan, NY (Onsite) |
Contract length:
3+ months |
Job ID:
25-09816
Base pay range $24.00/hr - $26.00/hr
Direct message the job poster from Solugenix.
Qualifications
Requires 3+ years of related work experience.
Desktop support – high volume, high priority.
Must have Windows and some Mac experience (only 10% of environment is Mac).
Strong and professional communication skills.
Knowledge of data backup and recovery tools.
Installing, upgrading, and migrating PCs and Macs.
Break/fix for Windows OS and Macs.
Able to document service tickets.
Configuring hardware and applications.
Configuring network connectivity.
Responsibilities
Provide on‑site support to users with operational and technical support.
Resolve incidents and problems associated with end‑user equipment.
Support users connecting to the corporate network and assist in accessing LAN, print, and file services.
Provide repair and maintenance for mobile devices.
Install, upgrade, and repair equipment (desktops, laptops, monitors, and associated peripherals).
Provide software break/fix services and replacement of non‑warranty assets for end users.
Provide network printer and scanner connectivity support, including device configuration, IP addressing, and direct TCP/IP output.
Configure and support end‑users on mobile computing platforms.
Deskside support services as required.
Certification
A+ Certification is a huge plus, but not a must‑have.
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $24/hour to $26/hour. Starting rate of pay offered may vary depending on factors including but not limited to location, education, training, and/or experience.
Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After a conditional offer and background check, if a conviction that is directly related to the job is found, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
About The Client Our client is a nationwide IT Service provider for many Fortune 500/100 companies.
About Solugenix Solugenix is a leader in IT services, delivering cutting‑edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, Solugenix is a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world‑class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today's fast‑evolving digital world.
#J-18808-Ljbffr