Monro, Inc.
Company Description
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States, working on approximately five million vehicles a year. Every guest is important and every teammate is valued – a people‑first approach that has grown our network to nearly 1,300 auto‑repair shops and tire dealers in 32 states. Headquartered in Rochester, New York, Monro powers 16 highly respected tire and auto‑service brands, supporting each company’s regional strength and community connections. Our mission is to bring the highest quality tire and auto service to every neighborhood.
Compensation Starting flat‑rate pay $25/hr – $35/hr, with guaranteed rate options available. Eligible for additional compensation and incentives.
Job Description The Technician role is full‑time or part‑time and is hourly, based on business needs. Primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The Technician must deliver exceptional 5‑Star service, communicating issues and solutions effectively and consistently meeting guest expectations for time commitments and quality.
Responsibilities
Perform basic vehicle diagnostics to identify required repairs.
Consistently complete Monro’s Courtesy Inspection process for every guest vehicle, documenting and communicating additional needed services and repairs; audit courtesy inspections performed by General Service Technicians.
Assist in inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness.
Consistently perform services in accordance with Monro’s safety standards, including wheel torque, oil safety, and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated routes while adhering to all local traffic and safety laws.
Understand and adhere to company policies, governmental standards, environmental codes, and ANSI/OSHA standards; consistently apply all required safety standards set forth in training.
Maintain technical knowledge and capabilities by completing all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment safely, following Monro and manufacturer guidelines for lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Qualifications
High School Diploma or equivalent.
Automotive training in basic car maintenance and repair, or the equivalent combination of education and experience.
ASE certification and State Inspection license preferred.
Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
Ownership of a basic set of tools or participation in Monro’s tool purchase program.
Profile Summary
Capable of performing basic automotive maintenance, repair, and tire services.
Ability to diagnose problems, identify root cause, and determine appropriate repair solutions.
Ability to interpret and execute instructions in written, oral, and diagrammatic formats.
Strong customer service skills.
Strong verbal and written communication skills, able to convey technical issues and write routine reports.
Work Environment & Physical Requirements
Flexible hours, days, evenings, weekends, and holidays.
Must be able to see, hear, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.
Exposure to moderate noise, adverse weather conditions, chemicals, odors, dirt, and dust.
Benefits
Performance‑based incentives.
Paid vacation and holidays for full‑time teammates.
Reimbursement for ASE certifications.
Reimbursement for State Inspection licenses, where applicable.
401(k) eligibility immediately upon hire.
Direct deposit.
Employee discounts.
Healthcare, vision, and dental for full‑time teammates.
Employee access perks.
Career advancement opportunities.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Growth Opportunity At Monro we’re committed to helping teammates grow their careers through coursework, demonstrated leadership skills, and open opportunities. Our teammates receive on‑the‑job training, company‑sponsored certifications, and a Monro University curriculum to empower advancement to the next career level.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Compensation Starting flat‑rate pay $25/hr – $35/hr, with guaranteed rate options available. Eligible for additional compensation and incentives.
Job Description The Technician role is full‑time or part‑time and is hourly, based on business needs. Primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The Technician must deliver exceptional 5‑Star service, communicating issues and solutions effectively and consistently meeting guest expectations for time commitments and quality.
Responsibilities
Perform basic vehicle diagnostics to identify required repairs.
Consistently complete Monro’s Courtesy Inspection process for every guest vehicle, documenting and communicating additional needed services and repairs; audit courtesy inspections performed by General Service Technicians.
Assist in inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness.
Consistently perform services in accordance with Monro’s safety standards, including wheel torque, oil safety, and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated routes while adhering to all local traffic and safety laws.
Understand and adhere to company policies, governmental standards, environmental codes, and ANSI/OSHA standards; consistently apply all required safety standards set forth in training.
Maintain technical knowledge and capabilities by completing all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment safely, following Monro and manufacturer guidelines for lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Qualifications
High School Diploma or equivalent.
Automotive training in basic car maintenance and repair, or the equivalent combination of education and experience.
ASE certification and State Inspection license preferred.
Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
Ownership of a basic set of tools or participation in Monro’s tool purchase program.
Profile Summary
Capable of performing basic automotive maintenance, repair, and tire services.
Ability to diagnose problems, identify root cause, and determine appropriate repair solutions.
Ability to interpret and execute instructions in written, oral, and diagrammatic formats.
Strong customer service skills.
Strong verbal and written communication skills, able to convey technical issues and write routine reports.
Work Environment & Physical Requirements
Flexible hours, days, evenings, weekends, and holidays.
Must be able to see, hear, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.
Exposure to moderate noise, adverse weather conditions, chemicals, odors, dirt, and dust.
Benefits
Performance‑based incentives.
Paid vacation and holidays for full‑time teammates.
Reimbursement for ASE certifications.
Reimbursement for State Inspection licenses, where applicable.
401(k) eligibility immediately upon hire.
Direct deposit.
Employee discounts.
Healthcare, vision, and dental for full‑time teammates.
Employee access perks.
Career advancement opportunities.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Growth Opportunity At Monro we’re committed to helping teammates grow their careers through coursework, demonstrated leadership skills, and open opportunities. Our teammates receive on‑the‑job training, company‑sponsored certifications, and a Monro University curriculum to empower advancement to the next career level.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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