State of Florida
CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074465
State of Florida, Fort Myers, Florida, United States, 33916
Job Summary
Requisition No: 858540
Agency: Children and Families
Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074465
Pay Plan: SES
Position Number: 60074465
Salary: $57,200.00
Posting Closing Date: 11/10/2025
What you will do This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty of the employee(s) in the position(s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees.
How you will make an impact
Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
Develop performance standards and job duty expectations with investigators, review standards and plan for continuous improvement.
Communicate investigators’ compliance with these expectations on a regular basis and provide coaching by acknowledging outstanding performance and giving suggestions for improvement.
Evaluate employees against established standards and take any necessary steps for corrective action.
Promote career development of investigators by ensuring each individual receives the proper training and leads cross‑training efforts on differential investigative skills.
Review casework, assessments and safety plans with investigators, and provide consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.
Ensure that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.
Identify improvements and implement adjustments needed to ensure program effectiveness and efficiency.
Facilitate and participate in the hiring, promoting, demoting, discipline and/or dismissal of employees.
Collect, analyze and report data regarding child protective investigations.
Establish and maintain cooperative working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
Ensure effective communication with deaf or hard‑of‑hearing customers or companions in accordance with the ADA or Section 504 and manage service records and report this data and any resources and/or training needs to their designated program point of contact.
Qualifications
Criteria 1:
High school diploma or GED equivalent AND Four years of law enforcement experience or active military service (honorably discharged or current service reflecting service honorably).
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations.
Current/Active Child Welfare Certification credentials from the Florida Certification Board.
Valid Driver License.
Must possess operational private vehicle for use in the performance of daily work activities; provide proof of vehicle registration and insurance documentation.
Criteria 2 (Alternate Path):
AA Degree or 60+ credit hours from an accredited college or university.
Two years of professional work experience (examples include Guardian Ad Litem, Family Support Worker, Group Home Worker, Teacher's Assistant/Aide, Family Intervention Specialist, EMT, Case Manager, or other welfare, education or medical professional jobs in high‑paced, high‑stress environments requiring critical decision‑making).
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations.
Current/Active Child Welfare Certification credentials from the Florida Certification Board.
Valid Driver License.
Must possess operational private vehicle for use in the performance of daily work activities; provide proof of vehicle registration and insurance documentation.
Criteria 3 (Preferred Path):
Bachelor’s degree in social work, psychology, counseling, or related field (preferred); master’s degree preferred. Degree must be conferred at the time of application. Attach required education, certification or licensure documentation.
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations.
Current/Active Child Welfare Certification credentials from the Florida Certification Board.
Valid Driver License.
Must possess operational private vehicle for use in the performance of daily work activities; provide proof of vehicle registration and insurance documentation.
Knowledge, Skills, and Abilities Knowledge of theories and practice of child protection, counseling, social work, investigations, and assessments; professional ethics, physical and behavioral indicators of abuse, effective management and supervision techniques, court procedures, data collection and analysis methods, family‑centered interviewing and counseling techniques, and investigative techniques. Skills include direct observation of investigator abilities, active listening, maintaining case files, writing investigative reports, developing case plans, performance assessment, program analysis, planning and coordination, effective communication, building working relationships, supervisory capability, understanding and applying laws and regulations, computer usage, and group dynamics. Physical ability to perform tasks such as ambulating in varied terrains, evacuating clients during emergencies, bending, twisting, lifting up to 30 pounds, and working 16‑hour shifts on occasion is required.
Candidate Profile (Application Requirements)
Include supervisor names and phone numbers for all periods of employment.
Account for and explain any gaps in employment.
Prove experience, education, training, knowledge, skills and/or abilities as well as responses to pre‑qualifying questions.
Do not use the statement “See Resume” in place of entering work history.
If you experience problems applying online, call the People First Service Center at (877) 562-7287.
Additional Information / Requirements This position requires night, weekend, and holiday work. It has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.
Incumbents may be exposed to possible hazardous conditions in the field.
Benefits of Working for the State of Florida Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit www.mybenefits.myflorida.com.
Growth Opportunities With 12,000 employees across the state, DCF promotes opportunities and training for all. If you are interested in advancing or developing professionally, please take advantage of available Department opportunities.
Where you will work Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. No matter where you live in Florida, you’re never more than 60 miles from a body of saltwater. There are 175 state parks to explore! If a beach isn’t your scene, there’s still an abundance of natural beauty. The Sunshine State is a great place to live and work – Come join our team!
About Department of Children and Families Mission:
The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self‑sufficient families, and advance personal and family recovery and resiliency.
Vision:
We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world‑class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values:
A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions‑focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit https://www.myflfamilies.com/.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
We hire only U.S. citizens and lawfully authorized alien workers.
Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
SELECTIVE SERVICE Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of selective service registration will be conducted prior to hire. For more information, visit http://www.sss.gov.
BACKGROUND SCREENING REQUIREMENT It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. The background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug‑Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act.
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What you will do This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty of the employee(s) in the position(s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees.
How you will make an impact
Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
Develop performance standards and job duty expectations with investigators, review standards and plan for continuous improvement.
Communicate investigators’ compliance with these expectations on a regular basis and provide coaching by acknowledging outstanding performance and giving suggestions for improvement.
Evaluate employees against established standards and take any necessary steps for corrective action.
Promote career development of investigators by ensuring each individual receives the proper training and leads cross‑training efforts on differential investigative skills.
Review casework, assessments and safety plans with investigators, and provide consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.
Ensure that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.
Identify improvements and implement adjustments needed to ensure program effectiveness and efficiency.
Facilitate and participate in the hiring, promoting, demoting, discipline and/or dismissal of employees.
Collect, analyze and report data regarding child protective investigations.
Establish and maintain cooperative working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
Ensure effective communication with deaf or hard‑of‑hearing customers or companions in accordance with the ADA or Section 504 and manage service records and report this data and any resources and/or training needs to their designated program point of contact.
Qualifications
Criteria 1:
High school diploma or GED equivalent AND Four years of law enforcement experience or active military service (honorably discharged or current service reflecting service honorably).
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations.
Current/Active Child Welfare Certification credentials from the Florida Certification Board.
Valid Driver License.
Must possess operational private vehicle for use in the performance of daily work activities; provide proof of vehicle registration and insurance documentation.
Criteria 2 (Alternate Path):
AA Degree or 60+ credit hours from an accredited college or university.
Two years of professional work experience (examples include Guardian Ad Litem, Family Support Worker, Group Home Worker, Teacher's Assistant/Aide, Family Intervention Specialist, EMT, Case Manager, or other welfare, education or medical professional jobs in high‑paced, high‑stress environments requiring critical decision‑making).
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations.
Current/Active Child Welfare Certification credentials from the Florida Certification Board.
Valid Driver License.
Must possess operational private vehicle for use in the performance of daily work activities; provide proof of vehicle registration and insurance documentation.
Criteria 3 (Preferred Path):
Bachelor’s degree in social work, psychology, counseling, or related field (preferred); master’s degree preferred. Degree must be conferred at the time of application. Attach required education, certification or licensure documentation.
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations.
Current/Active Child Welfare Certification credentials from the Florida Certification Board.
Valid Driver License.
Must possess operational private vehicle for use in the performance of daily work activities; provide proof of vehicle registration and insurance documentation.
Knowledge, Skills, and Abilities Knowledge of theories and practice of child protection, counseling, social work, investigations, and assessments; professional ethics, physical and behavioral indicators of abuse, effective management and supervision techniques, court procedures, data collection and analysis methods, family‑centered interviewing and counseling techniques, and investigative techniques. Skills include direct observation of investigator abilities, active listening, maintaining case files, writing investigative reports, developing case plans, performance assessment, program analysis, planning and coordination, effective communication, building working relationships, supervisory capability, understanding and applying laws and regulations, computer usage, and group dynamics. Physical ability to perform tasks such as ambulating in varied terrains, evacuating clients during emergencies, bending, twisting, lifting up to 30 pounds, and working 16‑hour shifts on occasion is required.
Candidate Profile (Application Requirements)
Include supervisor names and phone numbers for all periods of employment.
Account for and explain any gaps in employment.
Prove experience, education, training, knowledge, skills and/or abilities as well as responses to pre‑qualifying questions.
Do not use the statement “See Resume” in place of entering work history.
If you experience problems applying online, call the People First Service Center at (877) 562-7287.
Additional Information / Requirements This position requires night, weekend, and holiday work. It has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.
Incumbents may be exposed to possible hazardous conditions in the field.
Benefits of Working for the State of Florida Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit www.mybenefits.myflorida.com.
Growth Opportunities With 12,000 employees across the state, DCF promotes opportunities and training for all. If you are interested in advancing or developing professionally, please take advantage of available Department opportunities.
Where you will work Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. No matter where you live in Florida, you’re never more than 60 miles from a body of saltwater. There are 175 state parks to explore! If a beach isn’t your scene, there’s still an abundance of natural beauty. The Sunshine State is a great place to live and work – Come join our team!
About Department of Children and Families Mission:
The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self‑sufficient families, and advance personal and family recovery and resiliency.
Vision:
We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world‑class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values:
A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions‑focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit https://www.myflfamilies.com/.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
We hire only U.S. citizens and lawfully authorized alien workers.
Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
SELECTIVE SERVICE Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of selective service registration will be conducted prior to hire. For more information, visit http://www.sss.gov.
BACKGROUND SCREENING REQUIREMENT It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. The background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug‑Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act.
#J-18808-Ljbffr