Receptionist Job at H&R Block in Seattle

Company Overview At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We promote a high‑performing, connected culture where everyone feels like they belong. We are committed to continuous improvement and have a multi‑year transformation plan called Block Next focusing on innovation, client experience, and sustainable growth. Typical Day As a seasonal Client Service Professional/Receptionist you will delight clients and build strong relationships that grow each year. Your focus is on wowing clients today and laying the foundation for future interactions. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best‑suited tax professional for their needs Schedule clients according to their preferences Ensure all client needs are met during service, in person, over the phone or virtually Maintain office cleanliness and organization of resources with team members Perform other duties as assigned Requirements High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience (preferred) Skills Experience working in a fast‑paced environment Previous customer service experience Ability to multi‑task Strong organizational and time‑management skills Computer proficient with Microsoft Office Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Medical coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan (additional eligibility requirements apply) Hiring Information Pay Range: $11.00 – $27.00 per hour (local minimum wage laws apply). Successful candidates may participate in incentive compensation plans. Pay decisions will depend on job‑related factors such as experience, education, skill, performance and geographic location. Local minimum wage laws apply. Position ID: #63697 Seniority Level Not Applicable #J-18808-Ljbffr