Coach USA
Director of Operations
Location: Asheville, NC
Job Type: Full Time (on site 5 days/week)
Education Level: College Degree preferred but not required
Salary: Commensurate with experience
Note: This opportunity is contingent upon the successful award of a contract.
Summary: Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full‑time Director of Operations with a minimum of eight (8) years of experience in their area of expertise or in the transportation or logistics sector. The Director of Operations will assist with directing and coordinating all activities of the location to obtain optimum efficiency and economy of operations. The Director will interface with drivers and dispatch personnel on a daily basis to coordinate all phases of operations. The ideal candidate will have worked in the transit sector with a range of supervisory roles in their field of expertise, demonstrate excellence in budget development and management and demonstrate a management approach that is growth‑oriented and forward‑thinking. The incumbent will report to the General Manager.
Responsibilities
Interface with both customers and Coach USA staff (dispatchers/drivers)
Must be knowledgeable of all gates and routes
Will communicate with central dispatch when necessary
Ensure employees are following proper policies and procedures
Responsible for maintaining operational budgetary requirements and apply solid business principles
Reviews paperwork turned in by drivers to ensure pay and billing data is complete and accurate
Audits all operational documentation, including work tickets against dispatch day sheet/schedule
Reviews and adjusts schedules to assure efficiency and vehicle and operator availability
Assigns operators and vehicles to routes and schedules, coordinating last‑minute changes accordingly
Forwards safety items to Maintenance Department
Recommends and processes disciplinary action, when appropriate, to General Manager
Responds to customer problems and complaints; takes action or coordinates with appropriately to provide a solution
Requirements
Strong written and verbal communication skills
Must be self‑motivated
Ability to demonstrate problem‑solving and decision‑making skills
Ability to lead and work independently as well as in a group environment
Applicable computer experience and skills
Must have the ability to determine vehicle travel path to ensure safe and timely transportation of passengers
Must have the ability to evaluate and determine proper action in situations that may pose a safety risk
Must have the ability to comply with current traffic and driver safety regulations as well as all other applicable Federal, State, and local regulations and system policies
Must have the ability to learn, understand and follow all public transit routes/schedules
Ability to work in a fast‑paced, ever‑changing environment
CDL preferred but not required
Apply Interested candidates can apply at www.coachusa.jobs
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
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Get notified about new Director of Operations jobs in Asheville, NC.
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Job Type: Full Time (on site 5 days/week)
Education Level: College Degree preferred but not required
Salary: Commensurate with experience
Note: This opportunity is contingent upon the successful award of a contract.
Summary: Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full‑time Director of Operations with a minimum of eight (8) years of experience in their area of expertise or in the transportation or logistics sector. The Director of Operations will assist with directing and coordinating all activities of the location to obtain optimum efficiency and economy of operations. The Director will interface with drivers and dispatch personnel on a daily basis to coordinate all phases of operations. The ideal candidate will have worked in the transit sector with a range of supervisory roles in their field of expertise, demonstrate excellence in budget development and management and demonstrate a management approach that is growth‑oriented and forward‑thinking. The incumbent will report to the General Manager.
Responsibilities
Interface with both customers and Coach USA staff (dispatchers/drivers)
Must be knowledgeable of all gates and routes
Will communicate with central dispatch when necessary
Ensure employees are following proper policies and procedures
Responsible for maintaining operational budgetary requirements and apply solid business principles
Reviews paperwork turned in by drivers to ensure pay and billing data is complete and accurate
Audits all operational documentation, including work tickets against dispatch day sheet/schedule
Reviews and adjusts schedules to assure efficiency and vehicle and operator availability
Assigns operators and vehicles to routes and schedules, coordinating last‑minute changes accordingly
Forwards safety items to Maintenance Department
Recommends and processes disciplinary action, when appropriate, to General Manager
Responds to customer problems and complaints; takes action or coordinates with appropriately to provide a solution
Requirements
Strong written and verbal communication skills
Must be self‑motivated
Ability to demonstrate problem‑solving and decision‑making skills
Ability to lead and work independently as well as in a group environment
Applicable computer experience and skills
Must have the ability to determine vehicle travel path to ensure safe and timely transportation of passengers
Must have the ability to evaluate and determine proper action in situations that may pose a safety risk
Must have the ability to comply with current traffic and driver safety regulations as well as all other applicable Federal, State, and local regulations and system policies
Must have the ability to learn, understand and follow all public transit routes/schedules
Ability to work in a fast‑paced, ever‑changing environment
CDL preferred but not required
Apply Interested candidates can apply at www.coachusa.jobs
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Referrals increase your chances of interviewing at Coach USA by 2x.
Get notified about new Director of Operations jobs in Asheville, NC.
#J-18808-Ljbffr