Veterinary Client Service Representative

Oxford Animal Hospital is looking to add a Client Service Representative (CSR) to their team! As a Customer Service Representative (CSR), you’ll play an important role in pets’ lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSR’s are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and skills at basic accounting and cash handling.

Experience & Skills Requirements

Customer service experience is required

Experience in Conflict management

High attention to detail

Great communication skills -Team oriented with an ability to collaborate and support each other

Outstanding multi-tasker

Desire to practice empathetic, gold standard medicine benefiting our patients

Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients.

Have the desire to constantly grow and advance as a valued member!

Benefits

Health benefits (vision, dental, and life insurance too)

401k w/employer match

Annual Paid Time Off

Paid Parental Leave- 8 weeks fully paid

Purr-ental Leave- A 3-day leave to acclimate a shelter-adopted pet into your household

Pet Perks- Discounts for up to five of your pets

Carrot- Womens Health

Bright Horizons- backup childcare, elder care, personal care

Advanced career path opportunities

We offer incredible benefits including medical, dental, vision, PTO, matching 401(k), paid parental leave, holiday pay incentives, generous pet discounts, and much more! Compensation negotiable based on credentials and experience -- $15-16/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location

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