Volunteers of America Colorado
Part Time Shelter Coordinator/Floater
Volunteers of America Colorado, Denver, Colorado, United States, 80285
Volunteers of America Colorado is a nonprofit, faith‑based organization dedicated to helping those in‑need transform their lives. Through more than 50 distinct human service programs, VOA changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
Job Title : Shelter Coordinator (Part‑time)
Job Type Part‑time
Essential Duties and Responsibilities
Ensures that the program participants’ voices are heard, and when appropriate the participants’ ideas play a prominent role in programming.
Possesses an in‑depth knowledge of program requirements, including the referral process, support services, and field‑relevant best practices.
Demonstrates knowledge of participant‑specific resources, a passion for serving the population and people experiencing homelessness, and the ability to contribute to the program‑wide objectives of a diverse and dynamic team.
Clearly documents all participant interactions along with required eligibility and demographic information and develops specialized knowledge related to service delivery database systems, including Service Point and Homeless Management Information System (HMIS).
Performs professional duties by maintaining confidentiality of all information and participating effectively within and across teams.
Maintains the physical and emotional safety of all program participants in the facility. Manages the milieu and addresses any program participant conflicts immediately to de‑escalate; contacts emergency personnel as necessary and completes any reports or documentation required.
Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.
Oversees and participates in general program facility maintenance such as assisting in cooking, cleaning, supplying linen and personal items, conducting building walk‑throughs, enforcing rules, checking chore completion, setting and checking alarms, etc.
Assists in the training and supervision of volunteers during shifts worked. Ensures proper volunteer tracking documentation and indemnity forms are completed.
Maintains regular front‑desk duties that include answering phone calls, taking messages, implementing participant intakes, accepting donations, handling mail, handing out bus passes and/or tickets, if applicable to the program.
Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice standards within their workgroup and may be responsible for training staff members assigned to the shift being covered.
Performs job responsibilities in accordance with the Social Work Code of Ethics.
Performs all other duties as assigned.
Working Conditions and Physical Requirements
Ability to be single‑staffed while in the facility while having the responsibility for the safety of program participants.
Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency.
Some lifting required but should rarely exceed 50 lbs.
Position Type and Expected Hours of Work
Permanent, part‑time position.
When on duty, Shelter Support Coordinators are likely single‑staffed and unless they have established coverage for an approved reason, they will be expected to stay at the facility for the entirety of their shift.
All Shelter staff are considered “essential staff,” required to be on their scheduled shifts regardless of holidays or inclement weather. Compensation is determined by HR.
All Shelter Support Coordinator staff must utilize the on‑call protocol if unable to fulfill a shift.
Shift availability Thursday, Friday, Saturday: 12 am–4 am Monday, Tuesday, Wednesday: 12 am–4 am
Locations 601 S. Irving Street, Denver 80219 1247 Santa Fe Drive, Denver 80204 8405 E Colfax Ave, Denver 80220
Salary Range 18.81 – 20.00 /hr
Benefits
Paid Holidays
Paid Time Off
Volunteer/Wellness Day
Tuition Assistance
Pension and 403(b) Retirement Plan
Health, Dental, Vision, Pet Insurance
Life Insurance (Including Accidental Death & Dismemberment)
Accident InsuranceEmployee Assistance/Work‑Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
Veterans strongly encouraged to apply
Requirements Competencies
Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect, and Service).
Models VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
Utilizes VOAC’s database Service Point.
Ensures equitable and inclusive services.
Ensures that program participants have an active voice in programming.
Minimum Qualifications of the Position
Associate’s degree in a related area or equivalent experience in human services.
One year of direct human service experience (on top of the degree or human services experience equivalence).
Good organizational and planning skills; works well as part of a team and independently.
Completion of the program credentialing process, including criminal and civil background checks within 30 days of hire and fingerprinting.
Willingness to obtain first aid, AED and CPR certifications and Narcan utilization training.
Must possess a Colorado driver’s license and state‑mandated automobile insurance.
Must possess a personal vehicle that may be used for work‑related travel (reimbursement for mileage is available).
Preferred Qualifications
Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns, and case management experience and/or shelter experience and/or milieu management.
Crisis intervention skills.
Knowledge and Skills
Good written, oral, and interpersonal communication skills.
High level of competency working with Microsoft Office suite and cloud‑based applications.
Strong time‑management and prioritization skills.
Experience working both independently and in a team‑oriented, collaborative environment.
Strong organizational skills.
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to the safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform the job in accordance with applicable laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.
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Job Title : Shelter Coordinator (Part‑time)
Job Type Part‑time
Essential Duties and Responsibilities
Ensures that the program participants’ voices are heard, and when appropriate the participants’ ideas play a prominent role in programming.
Possesses an in‑depth knowledge of program requirements, including the referral process, support services, and field‑relevant best practices.
Demonstrates knowledge of participant‑specific resources, a passion for serving the population and people experiencing homelessness, and the ability to contribute to the program‑wide objectives of a diverse and dynamic team.
Clearly documents all participant interactions along with required eligibility and demographic information and develops specialized knowledge related to service delivery database systems, including Service Point and Homeless Management Information System (HMIS).
Performs professional duties by maintaining confidentiality of all information and participating effectively within and across teams.
Maintains the physical and emotional safety of all program participants in the facility. Manages the milieu and addresses any program participant conflicts immediately to de‑escalate; contacts emergency personnel as necessary and completes any reports or documentation required.
Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.
Oversees and participates in general program facility maintenance such as assisting in cooking, cleaning, supplying linen and personal items, conducting building walk‑throughs, enforcing rules, checking chore completion, setting and checking alarms, etc.
Assists in the training and supervision of volunteers during shifts worked. Ensures proper volunteer tracking documentation and indemnity forms are completed.
Maintains regular front‑desk duties that include answering phone calls, taking messages, implementing participant intakes, accepting donations, handling mail, handing out bus passes and/or tickets, if applicable to the program.
Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice standards within their workgroup and may be responsible for training staff members assigned to the shift being covered.
Performs job responsibilities in accordance with the Social Work Code of Ethics.
Performs all other duties as assigned.
Working Conditions and Physical Requirements
Ability to be single‑staffed while in the facility while having the responsibility for the safety of program participants.
Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency.
Some lifting required but should rarely exceed 50 lbs.
Position Type and Expected Hours of Work
Permanent, part‑time position.
When on duty, Shelter Support Coordinators are likely single‑staffed and unless they have established coverage for an approved reason, they will be expected to stay at the facility for the entirety of their shift.
All Shelter staff are considered “essential staff,” required to be on their scheduled shifts regardless of holidays or inclement weather. Compensation is determined by HR.
All Shelter Support Coordinator staff must utilize the on‑call protocol if unable to fulfill a shift.
Shift availability Thursday, Friday, Saturday: 12 am–4 am Monday, Tuesday, Wednesday: 12 am–4 am
Locations 601 S. Irving Street, Denver 80219 1247 Santa Fe Drive, Denver 80204 8405 E Colfax Ave, Denver 80220
Salary Range 18.81 – 20.00 /hr
Benefits
Paid Holidays
Paid Time Off
Volunteer/Wellness Day
Tuition Assistance
Pension and 403(b) Retirement Plan
Health, Dental, Vision, Pet Insurance
Life Insurance (Including Accidental Death & Dismemberment)
Accident InsuranceEmployee Assistance/Work‑Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
Veterans strongly encouraged to apply
Requirements Competencies
Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect, and Service).
Models VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
Utilizes VOAC’s database Service Point.
Ensures equitable and inclusive services.
Ensures that program participants have an active voice in programming.
Minimum Qualifications of the Position
Associate’s degree in a related area or equivalent experience in human services.
One year of direct human service experience (on top of the degree or human services experience equivalence).
Good organizational and planning skills; works well as part of a team and independently.
Completion of the program credentialing process, including criminal and civil background checks within 30 days of hire and fingerprinting.
Willingness to obtain first aid, AED and CPR certifications and Narcan utilization training.
Must possess a Colorado driver’s license and state‑mandated automobile insurance.
Must possess a personal vehicle that may be used for work‑related travel (reimbursement for mileage is available).
Preferred Qualifications
Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns, and case management experience and/or shelter experience and/or milieu management.
Crisis intervention skills.
Knowledge and Skills
Good written, oral, and interpersonal communication skills.
High level of competency working with Microsoft Office suite and cloud‑based applications.
Strong time‑management and prioritization skills.
Experience working both independently and in a team‑oriented, collaborative environment.
Strong organizational skills.
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to the safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform the job in accordance with applicable laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.
#J-18808-Ljbffr