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Destination Knot

Customer Care Representative – Travel & Hospitality

Destination Knot, Florida, New York, United States

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Customer Care Representative – Travel & Hospitality

3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Destination Knot provided pay range

This range is provided by Destination Knot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$40,000.00/yr - $70,000.00/yr Job Title:

Customer Care Representative – Travel & Hospitality Job Type:

Flexible Schedule | Remote Work About Destination Knot:

Destination Knot is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview:

Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Care Representative – Travel & Hospitality focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities

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