Pyramid Global Hospitality
Banquet Captain
Pyramid Global Hospitality, Spartanburg, South Carolina, United States, 29302
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
At the Spartanburg Marriott we pride ourselves on being the best employer in the area. Our culture, full benefit plans, including 401(k) with a company match and our lucrative bonus programs, set us apart. We are looking for talented people who have a genuine passion for service. Our core values involve personal development, people, and a desire to help them succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest.
What You Will Have An Opportunity To Do We are looking for a highly motivated Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager, this individual will lead the performance of all hourly banquet food and beverage servers and housemen and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set‑up and food and beverage service to enhance guest satisfaction and maximize revenues.
Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
Service to include picking up food from back hall, carrying trays to function location, serving food and clearing the food from the tables.
Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
Responsibilities also include cleaning of back hall and organizing of storerooms.
Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
Assist as needed with event room setup according to meal period and table needs.
Perform food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
Serve food and beverages to guests, remove dishes, glasses, silverware, or other items from tables/counter tops and take them to the kitchen.
Cleans and sanitizes tables and/or counters & seats after guests are finished.
Explains how various menu items are prepared, cooking methods and ingredients.
Takes into consideration any special request and dietary issues made by the guest.
Provides general property information, offers warm and sincere welcome/farewell for all guests.
Interacts with staff in a professional manner, assisting other departments with necessary information.
Ensures final quality check on food and beverage items prior to serving guests.
Monitors assigned tables for customer satisfaction, quality, and additional service.
Addresses any guest issue promptly and with high concern.
Aids other events and restaurant staff as needed.
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).
What are we looking for?
Someone with 2‑4 years of food service experience, preferably banquet service.
Experience in a 4‑star, 5‑star venue with synchronized service.
Knowledge of wine, beer, cocktails, and spirits.
Ability to work under pressure in a fast‑paced environment.
Passion for creating an exceptional experience for all guests.
Excellent communication skills.
$17.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
At the Spartanburg Marriott we pride ourselves on being the best employer in the area. Our culture, full benefit plans, including 401(k) with a company match and our lucrative bonus programs, set us apart. We are looking for talented people who have a genuine passion for service. Our core values involve personal development, people, and a desire to help them succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest.
What You Will Have An Opportunity To Do We are looking for a highly motivated Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager, this individual will lead the performance of all hourly banquet food and beverage servers and housemen and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set‑up and food and beverage service to enhance guest satisfaction and maximize revenues.
Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
Service to include picking up food from back hall, carrying trays to function location, serving food and clearing the food from the tables.
Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
Responsibilities also include cleaning of back hall and organizing of storerooms.
Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
Assist as needed with event room setup according to meal period and table needs.
Perform food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
Serve food and beverages to guests, remove dishes, glasses, silverware, or other items from tables/counter tops and take them to the kitchen.
Cleans and sanitizes tables and/or counters & seats after guests are finished.
Explains how various menu items are prepared, cooking methods and ingredients.
Takes into consideration any special request and dietary issues made by the guest.
Provides general property information, offers warm and sincere welcome/farewell for all guests.
Interacts with staff in a professional manner, assisting other departments with necessary information.
Ensures final quality check on food and beverage items prior to serving guests.
Monitors assigned tables for customer satisfaction, quality, and additional service.
Addresses any guest issue promptly and with high concern.
Aids other events and restaurant staff as needed.
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).
What are we looking for?
Someone with 2‑4 years of food service experience, preferably banquet service.
Experience in a 4‑star, 5‑star venue with synchronized service.
Knowledge of wine, beer, cocktails, and spirits.
Ability to work under pressure in a fast‑paced environment.
Passion for creating an exceptional experience for all guests.
Excellent communication skills.
$17.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr