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TechDigital Group

Site Reliability Engineer Lead

TechDigital Group, Tyson, Arizona, United States

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JD for Observability Engineer with

Dynatrace

Knowledge Must-Have:

10+ years of experience in software development, architecture, and observability solutions. Experience in developing and implementing observability solutions for production environments. Proficiency in managing SLI/SLOs, user experience metrics, and performance improvement. Hands-on experience with monitoring tools like Dynatrace (along with Devis, RUM, Synthetic monitor and Anomaly detection.), Splunk, NewRelic, Logic Monitor, and otherAIOps tools. Proven ability to lead observability teams and collaborate with cross-functional stakeholders. Scripting skills (Python, PowerShell, Bash), CI/CD tools for automation. Familiarity with ITSM processes and automation to enhance application support. Ability to assess and recommend the best tools. Proficiency in creating dashboards and reports. Good to Have:

Experience with cloud platforms like AWS, Azure, GCP. Knowledge of chaos engineering. Familiarity with customer service platforms such as Salesforce, Mainframe (Hogan), MuleSoft. Understanding of AI/GenAI/ML and its applications. Knowledge of the banking or financial services domain. Open to on-call/support work

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