Mid-Level Solution Consultant – Customer Workflows

Mid-Level Solution Consultant – Customer Workflows

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Mid-Level Solution Consultant – Customer Workflows

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Jobright.ai Mid-Level Solution Consultant – Customer Workflows

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Mid-Level Solution Consultant – Customer Workflows

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Jobright.ai ServiceNow is a global market leader in AI-enhanced technology, aiming to improve how organizations work. The Senior Solution Consultant will support the Customer Workflows product sales, acting as a technical and domain expert while leading discovery workshops and providing product demonstrations to align solutions with customer needs. Responsibilities: • You will work in Customer & Industry Workflows, one of ServiceNow’s fastest growing business units • Support product sales as a technical and domain expert of a client-facing sales team • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs • Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues • Provide feedback to product management about product enhancements that can address customer needs and provide additional value • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team • Stay current on competitive analysis and market differentiation • Support marketing events including executive briefings, conferences, user groups, and trade shows • Experience creating customer value across several customers in many industries Qualifications: Required: • 5 years of pre-sales solution consulting or sales engineering experience • 1-2 years of experience with Customer Service, Customer Experience, workflow, Field Service or BPM software • Ability to provide compelling presentations and product demonstrations both virtually and in person, with travel, when we get back to face-to-face meetings • Creative problem-solving skills with a flexible mindset and a desire to work in a fast-paced high growth organization • Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence Company: ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions. Founded in 2004, the company is headquartered in Santa Clara, California, USA, with a team of 10001+ employees. The company is currently Public Company. ServiceNow has a track record of offering H1B sponsorships. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job

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