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Ohio University

Basic Needs Program Manager

Ohio University, Athens, Ohio, United States, 45701

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Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the 'Posting End Date' shown below.

Position Information

Business Title Basic Needs Program Manager

Applications Accepted From University Wide, Public: Open to the Public

Special Instructions to Applicants

To apply, please complete and submit the online application and be prepared to attach 3 separate documents: Current resume, Cover Letter, and a list of 3 professional references with current contact information including email addresses. Review of applications will begin immediately and continue until the position is filled. For full consideration, please apply by 11:59 p.m. EST on the close date.

This is an in-person position located on the Athens campus.

This position is eligible for the following benefits: medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.

Posting Number 2016149T

Department Summary

The Basic Needs Program Manager plays a critical role in supporting student wellbeing, retention, and success by overseeing campus-wide basic needs initiatives. This position is responsible for the day-to-day operations of the Basic Needs Program office and functions including the day-to-day management of the Cats' Cupboard Food Pantry, Emergency Microgrant Program, cap and gown loan program, housing and food assistance, and supervision of student program staff. This role coordinates with campus and community partners to expand access to essential resources such as food, housing, financial assistance, and transportation, provides case management for students experiencing basic needs challenges, and supervises federal work study student workers, graduate assistant, and social work interns.

Key Responsibilities:

Manage the full operations of the Cats' Cupboard food pantry, which has nearly 4,500 visits per year. This includes overseeing all aspects of pantry management- from budget monitoring and food purchasing to donation coordination, program evaluation, and scheduling and supervising student employees.

Provide individualized case management for students experiencing financial hardship, homelessness, and housing insecurity. Support students in navigating available resources by assisting with SNAP applications, coordinating referrals to campus and community services, and ensuring timely documentation, follow-up, and continuity of care.

Facilitate the administrative functions of the emergency microgrant program including reviewing applications, directing to appropriate resources, coordinating with the Office of Financial Aid and the Bursar, and balancing the requests to fit within the allotted amount of funds.

Work closely with the Associate Dean on fundraising and grant proposals to expand basic needs programming and assessing impact. This includes preparing reports, utilizing metrics through Pantry Soft, editing and distributing the pantry newsletter, and collaborating with campus and community partners to source donations and track outcomes.

Supervise a graduate student, 4-7 student pantry workers (Federal Work Study and/or PACE workers) and 1-3 social work interns that are involved with Basic Needs programming and support.

Develop tools and processes for ongoing assessment of Cats' Cupboard food pantry and Emergency Microgrant Programs.

Develop and sustain collaborative partnerships with internal and external stakeholders in an effort to expand and promote resources available to our students.

In addition to the functions of the basic needs program, this role also participates in the overall activities and mission of the Office of the Dean of Students and serves as a member of the Dean of Students on call rotation (rotates between approximately 7 staff, for an average of 2-3 weeks per semester on call). While on call this role provides appropriate coordinated response to personal and campus emergencies (including student deaths and missing students), and response and presence to campus demonstrations and protests.

Supervision & Reporting Structure:

This position is situated within the Office of the Dean of Students and reports directly to the Associate Dean of Students.

Additional information that may be of interest to you can be found here:

Ohio University Office of the Dean of Students

Ohio University Basic Needs Programs

Ohio University's Dynamic Strategy

Division of Student Affairs

Position Profile

Supports the student experience outside the classroom by developing and implementing programs that promote student integration, well-being, and success. Develops and implements student non-academic programs, services, and activities, including residential life, social events, public service, student conduct, leadership development, student organization advising, and other areas.

Level Summary

Provides professional expertise to the University community. Serves as a resource and guide to others in the department and/or university. Completes operational tasks essential for the daily functioning of the University. Additionally, contributes to larger projects or initiatives that align with department or University goals, often collaborating across teams.

Supervisory Responsibilities

May assist in mentoring or training new employees.

Fiscal Responsibilities

No budgetary responsibility. May be responsible for validating transactions.

Problem Solving

Handles a variety of problems with some independence.

Independence of Action

Some supervision; able to work independently on routine tasks.

Communication and Collaboration

Collaborates with team members and shares knowledge.

Physical Requirements

This role is a unique mix of administrative office-based duties (meeting with students for case management, assessing data, creating streamlined processes, serving on committees, etc.) and hands-on physical work managing the pantry (stocking shelves, ordering/distributing food items, sorting produce, lifting up to 25 pounds).

Minimum Qualifications

Requires a Bachelor's degree in a related field and 3-5 years of related professional experience, or equivalent education and experience.

Preferred Qualifications

Master's Degree in College Student Personnel, Higher Education, Counseling, or Social Work.

Knowledge of local, state, and federal resources related to basic needs insecurity. Experience connecting clients to support services that address those needs and promote wellbeing and success through resource navigation and referral.

This position does require some coordination/food pick up/etc. within the local community. A valid drivers license and access to reliable transportation is expected.

Department VP For Student Affairs

Pay Rate

Intended Pay Range:

This position is a

paygrade 15.

The intended hiring range for this position is between $43,888 and $51,377. Final offer will be based on education and experience, and competition in the field within the context of similarly situated positions.

Benefits:

Benefits are included in this position. An overview of benefits available to Ohio University employees can be found here:

https://www.ohio.edu/hr/benefits . Employees and their dependents are also eligible for educational benefits. An overview of these benefits can be found here:

https://www.ohio.edu/hr/benefits/educational-benefits

Pay Grade 15

Pay Range $43,888 - $62,459

FLSA Status Exempt

Job Category Administrative at-will appointment

Employment Type full-time regular

Job Family Student Affairs

Job Sub Family Student Life & Development

Job Level IC2

Job Open Date 07/24/2025

Posting End Date 08/10/2025

Planning Unit Vice President for Student Affairs

Work Schedule

This position is located on our Athens, OH campus, and an on-campus presence is necessary to fulfill the requirements of the position. Typical hours are Monday-Friday 8 am-5 pm. Additionally, this position has a rotational on-call component (rotates between ~7 staff for an average of 2 weeks/semester on call). When on-call, you must be able to respond to campus within ~30 minutes.

This position does require some coordination/food pick up/etc. Within the local community. A valid driver's license and access to reliable transportation is expected.

Months 12 month

Campus Athens

Expected hours worked per week 40 hours per week

Expected duration of assignment Indefinite

Applicants may contact this person if they have questions about this position. Kim Rouse, 740.593.1800

Non-Discrimination Statement

Ohio university is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.

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