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Procom Consultants Group

Desktop Support Engineer

Procom Consultants Group, Memphis, Tennessee, us, 37544

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Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and the largest "Canadian-Owned" IT staffing/consulting company. Procom’s staffing expertise includes: Application Development Project Management Quality Assurance Business/Systems Analysis Data Warehouse & Business Intelligence Infrastructure & Network Services Risk Management & Compliance Business Continuity & Disaster Recovery Security & Privacy Specialties include Contract Staffing (Staff Augmentation), Permanent Placement, ICAP (Contractor Payroll), and Flextrack (Vendor Management System). Job Description

Pay Rate:

$13.44/hour Procom Services is seeking a Desktop Support Engineer for a contract in Memphis, TN. Responsibilities:

Provide Level-1 support for desktops, laptops, and peripherals, including hardware and software troubleshooting. Coordinate hardware repairs with OEM vendors and manage returns. Maintain software configurations and support software installation and troubleshooting. Assist in IT infrastructure projects and perform routine maintenance and support tasks. Support employees with technical issues via on-site or remote support (VPN). Escalate issues appropriately and communicate effectively with customers and team members. Participate in training and develop support procedures. Qualifications:

1-2+ years of relevant experience preferred. Associate's Degree or equivalent experience required. Strong technical, troubleshooting, and communication skills. Knowledge of Windows OS, Active Directory, and Microsoft Office. CompTIA A+ Certification recommended. Ability to lift 50 lbs and travel as needed. Assignment Length:

6+ months Additional Information

All information will be kept confidential. Please submit your resume in Word format only.

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