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Citi

VP, DevOps and Capacity Management Process Lead C13 (Hybrid)

Citi, Jacksonville, Florida, United States, 32290

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VP, Infra Tech Lead Analyst - C13 (Hybrid)

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VP, Infra Tech Lead Analyst - C13 (Hybrid)

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Citi . This position has a global scope supporting DEVOPS & Capacity Management across multiple countries, businesses, or major services. Responsibilities include managing process maturity, driving operational excellence, and supporting strategy execution within the DevOps & Capacity function. Qualifications include process and operational management experience, knowledge of CMMI, COBIT, ITIL, SDLC, DORA, and a bachelor’s degree or higher. The role requires 5+ years of experience in Business Intelligence Development or Production Support, with a preference for experience in financial services and applications development. Key responsibilities: Develop and mature processes within the DevOps and Capacity Management functions. Lead process management and execution, coordinating with engineering, infrastructure, SecOps, and production management teams. Partner with support teams to meet KPIs, operational excellence, and organizational SLAs. Implement process efficiencies, drive productivity, reduce costs and risks, and support automation and AIOPS adoption. Engage with stakeholders on risk management and oversee IA processes. Additional details include the location (Jacksonville, FL), salary range ($113,840 - $170,760), and benefits. The posting closes on April 29, 2025.

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