Shift Supervisor
Cayuga Nation - Seneca Falls, New York, United States
Work at Cayuga Nation
Overview
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Overview
Seneca Falls, NY Starting Pay:
$17.00/hour Job Type:
Full-Time
Are you a natural leader with a passion for customer service and team success? LakeSide Trading is looking for a dependable and motivated
Shift Supervisor
to help lead our Seneca Falls team and ensure smooth, efficient store operations.
What You'll Do
As a Shift Supervisor, you'll play a key role in both customer service and team leadership. You'll oversee daily store operations, ensure high service standards, and support team members during your shift. Your responsibilities will include: Leading and supervising retail staff during scheduled shifts Opening and closing the store, including securing cash drawers and alarms Delivering exceptional customer service and resolving customer concerns Managing employee performance and providing coaching as needed Monitoring shift activities to ensure adherence to policies and safety procedures Handling transactions, refunds, and voids at the register Maintaining a clean, organized, and well-stocked store environment Supporting team members and promoting a positive, productive work culture Communicating shift updates and needs with upper management What We're Looking For
To be successful in this role, you'll need to be:
At least 18 years old Experienced in retail or customer service (2+ years required) Experienced in a supervisory or lead role (1+ year preferred) Capable of multitasking in a fast-paced environment Confident in managing a small team and resolving conflicts professionally Reliable, detail-oriented, and organized Comfortable working independently and making decisions under pressure Able to lift 50 lbs. and stand for extended periods (6+ hours) Available for flexible scheduling, including nights, weekends, and holidays Able to pass a background check and drug screening (no felony or theft convictions) Equipped with basic math and computer skills Driver's license preferred What You'll Get • Weekly Pay • Leadership Bonus Opportunities • 401(k) with Up to 7% Company Match • Medical, Dental & Vision Insurance (Full-Time) • Paid Vacation, Holidays & Personal Time • Guaranteed Time Off on Christmas & Thanksgiving • 80% Childcare Cost Coverage (Full-Time) • Employee Assistance Program & LifeMart Discounts • Referral Bonus Program • Career Growth & Leadership Development • Work-Life Balance with Flexible Shifts
Available Shifts
Shifts vary, but typical hours include:
6:00 AM - 2:00 PM 8:00 AM - 4:00 PM 10:00 AM - 6:00 PM 12:00 PM - 8:00 PM 2:00 PM - 10:00 PM
Ready to Apply?
If you're a motivated leader ready to take the next step in your retail career, LakeSide Trading is the place for you. Join a supportive team in a fast-paced, customer-first environment where your leadership skills truly matter.
Apply today and become a valued part of the LakeSide team!