Director of Data Center & Fiber Infrastructure
Network Connex - Columbus, Ohio, United States, 43224
Work at Network Connex
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Overview
Director of Data Center & Fiber Infrastructure
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Network Connex Director of Data Center & Fiber Infrastructure 1 week ago Be among the first 25 applicants Join to apply for the
Director of Data Center & Fiber Infrastructure
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Network Connex National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
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If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary
The primary responsibilities of the Area Director is to manage all operational aspects of the market and organize operational staff to ensure all projects are carried out effectively and efficiently, promoting customer satisfaction and ensuring that project work exceeds expectations. Additionally, the Director will drive business development initiatives to expand the customer base and grow the market.
The Director will collaborate with department leaders to create strategic plans aligned with company objectives, ensure market compliance with company protocols, and achieve financial targets while maximizing sales and profitability. The Director will hire, mentor, and train all employees to produce a highly effective team. This position may require extended office hours, weekends, holidays, and off hours to support our customer base. Travel may be required depending on the business needs.
Operational Management
Manage the operational aspects in the market. Organize operations and staffing to ensure all required tasks are carried out effectively and efficiently; proactively anticipate and manage change. Oversee area leadership and their subordinates. Serve as an active participant in national and regional meetings. Ensure future profitability through performance feedback and routine discussions on competencies and achieved results. Detail-oriented in both providing leadership and direction to team members and factoring costs associated with customer quotes while understanding and adhering to customer timelines.
Market Development
Build and maintain a customer base with new and existing clients, identifying prospective customers and serving as the initial contact to determine the viability and desirability of a targeted account. Develop and implement strategic business development plans to achieve company growth targets. Utilize one's own network of contacts to source high-quality Project Managers and Technicians. Collaborate with senior leaders to develop sound business cases for strategic priorities and initiatives, including cost and benefit analysis.
Human Resources Management
Manage human resources with respect to the selection and retention of qualified staff, orientation and training, compensation, discipline, employee recognition, and the implementation of relevant policies. Hold staff meetings and mentor regional staff.
Compliance And Safety
Ensure compliance with local and federal regulations, accreditation standards, and corporate policies to drive effectiveness and consistency in operations. Commitment to providing both a positive and safe working environment through reinforcement of behaviors, a solid understanding of job requirements, and ensuring tools and equipment are on hand.
Financial Management
Oversee the market's profit and loss (P&L) management to ensure financial health and performance, including budgeting, forecasting, and financial analysis. Develop strategies to maximize revenue and control costs, ensuring the achievement of financial targets and sustained profitability. Budget-minded behaviors to review and ensure profitability on new, ongoing, and completed projects. Achieve financial targets while maximizing sales and profitability.
Customer Engagement
Willingness to answer customers via phone or email and a high sense of urgency to respond to customers in a timely manner with accurate quotes, emergency outages, and other requests.
Knowledge, Skills, Or Abilities
Familiarity with the overall local market including target client base, competition, project opportunities, suppliers, and partners in the data center and fiber optic industry. Strong interpersonal skills and proven ability to communicate both verbally and in writing. Review and fully understand the contracts and requirements of each project. Proven skills in customer service and maintaining composure in a shifting environment. Ability to multitask and stay organized under pressure. Time management skills for meeting deadlines and reporting work progress to customers. Familiarity with Teams, Word, Excel, Outlook & PowerPoint software (Visio & Adobe a plus). Must hold a valid driver’s license and have a satisfactory driving record.
Experience And Education
High School/GED, Bachelor’s Degree preferred. 5+ years of relevant job experience in a similar industry or with similar essential duties. 5+ years of experience leading highly productive and cohesive teams. 5+ years of extensive working knowledge of fiber optics and/or data centers. 5+ years of knowledge and experience in the telecommunications trade. Must hold a valid driver’s license and satisfactory driving record.
Network Connex is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:
Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date. Basic LifeInsurance and Short-Term Disability Insurance are fully funded by the company. 401(k)Plan with Employer Matching immediate vesting. 10 Paid Holidays per year.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening. Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
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