Mass Markets is hiring: Administrative Assistant in Wyoming

Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an Administrative Assistant to provide support to our leadership team. This role involves performing a variety of administrative and clerical tasks and offers learning and advancement opportunities. A strong command of English, high organization, reliability, and attention to detail are important. Prior administrative experience is recommended but not required. To be considered, complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Responsibilities

• Perform a variety of administrative duties
• Answer emails and phone calls
• Provide real-time scheduling support by booking appointments and preventing conflicts
• Create content to post on the company\'s social media channels
• Prepare presentations according to instructions
• Make travel arrangements (flights, cars, hotels, restaurant reservations)
• Maintain polite and professional communication via phone, e-mail, and mail
• Anticipate the needs of others to ensure their seamless and positive experience
• Handle sensitive information in a confidential manner

Qualifications

• 1 year of experience preferred
• High School Diploma or equivalent
• Exceptional time management skills and ability to multi-task and prioritize work
• Strong attention to detail
• Excellent organizational and planning skills
• Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint
• Have a wired, high-speed internet connection (Download speed 20Mbps+)
• Ability to type swiftly and accurately (20+ words per minute)

Compensation & Benefits

Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. Benefits details vary by geography.

What You Can Expect From MCI

We offer a range of benefits and incentives, including:

• Paid Time Off (PTO) and paid holidays
• Incentives & Rewards: cash bonuses and prizes
• Health Benefits: medical, dental, and vision coverage after set periods; MEC medical plans available
• Retirement Savings: program options where available
• Disability Insurance: short-term disability coverage
• Life Insurance and Supplemental Insurance options
• Career Growth: opportunities for internal promotions
• Paid Training and a collaborative work environment
• Casual Dress Code

Conditions of Employment

Must be authorized to work in the country where the job is based. Employment is contingent on background/security investigations and drug screening where applicable.

Reasonable Accommodation & EEO

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations as requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship.

All aspects of employment at MCI are based on merit and qualifications. We uphold a policy of equal opportunity and do not discriminate based on age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered in accordance with local and federal requirements.

About MCI

MCI helps customers take on CX and DX challenges with industry-leading solutions that deliver experiences and drive performance. MCI provides BPO, IT services, staff augmentation, and related solutions through its brands and subsidiaries. The company employs 10,000+ professionals with a diverse client base across North America and beyond.