Receptionist Job at Laroofingct in Middletown

Professional Receptionist Services for Exceptional Customer Care

Middletown, CT

LA Roofing LLC is a quickly growing roofing company who are seeking a receptionist to join our exceptional team of individuals! This important and integral position helps drive company success through customer interactions and customer service.

While company success is necessary, LA Roofing LLC also strives to help our team achieve their own success within the company in order to maintain a healthy personal life.

Responsibilities:

• Draft correspondences and other formal documents via: email, typing or written communication
• Plan and schedule appointments and events
• Answer inbound telephone calls
• Answer inbound emails
• Make outbound telephone calls to prospective clients
• Take Messages for Managers and Team Members
• Route Phone Calls to Appropriate Department or Team Member
• Be Friendly While on the Phone and Courteous Through Email
• Be Interpersonal, Demonstrating the Ability to Communicate Effectively with Company Team Members as Well as the Extensive Client Demographics that LA Roofing has.
• Maintain a Positive Attitude That Helps to Promote Company Values
• Demonstrate Reliability in Work and Customer Relations
• Have Knowledge of Microsoft Office Platforms such as:
• Excel
• Word
• Have Knowledge of Google Platforms such as:
• Google Analytics
• Google Docs
• Google Sheets
• Google Calendar
• Demonstrate the ability to learn the company’s CRM and procedures
• Offer Administrative Support as Needed
• Create & Send Billing Invoices
• Complete and Maintain Data Entry When Needed
• Deliver Mail When Needed
• Have Exemplary Problem Solving Skills
• Demonstrate Effective Teamwork
• Demonstrate Effective Time Management Skills

Qualifications:

• Previous experience in receptionist or other related fields
• Ability to prioritize and multitask
• Excellent written and verbal communication skills