Technology Inc.
Manager, Marketing Operational Monitoring & Governance The Home Depot
Technology Inc., Atlanta, Georgia, United States, 30383
Overview
Position Purpose: The Marketing Optimization Monitoring & Compliance Manager plays a critical role in the implementation of new processes and technology and delivering value through developing a strategy to monitor the way the teams are leveraging processes and technology to develop insights. This Manager defines KPIs and monitors the business operations to share insights to inform future roadmaps, and defines and facilitates governance processes to ensure systems and data are effectively governed. Responsibilities
20% Strategic Planning & Communication: Monitor business changes and align marketing team to Quarterly, 1-Year, 3-Year roadmaps to deliver on marketing use cases and solve marketing problems. Support their leader in formal communication to members of Senior and Executive Leadership on Marketing Operations roadmap and initiative progress 30% Operational Insights: Define operational KPIs and monitor how teams are using end-to-end campaign processes and ways of working to deliver on responsibilities. Assess effort and satisfaction of processes or tools delivered to marketing teams. Maintain a continuous feedback loop of where friction lives in business processes enabled through workflow and content platform systems 30% Metadata & Taxonomy Governance: Design and oversee marketing workflow and content platform governance processes. Monitor system data and content to ensure it stays accurate and clean. 20% Vendor Relationship Management: Act as the business-side owner of third-party tools. Partner with product, procurement, and finance to ensure contracts, SOWs, and negotiations meet business needs, that marketing understands the value of investment, and that vendors are paid on time. Direct Manager/Direct Reports
This position reports to the Sr Manager, Marketing Optimization/Director Marketing Optimization. This position has 2-5 direct reports. Travel Requirements
Typically requires overnight travel less than 10% of the time. Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications
Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications
Experience in operational monitoring, measurement for insights Knowledge in Marketing Technology including Content Management, Digital Asset Management, Orchestration, Activation and DCO Knowledge in ways to provide solutions to measure and service insights like Tableau and Google BigQuery Data taxonomy, governance and metadata Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job. Preferred Education
No additional education Minimum Years of Work Experience
5 Preferred Years of Work Experience
No additional years of experience Minimum Leadership Experience
None Preferred Leadership Experience
None Certifications
None Competencies
Effective Communication Problem Solving & Analytical Skills Marketing Technology Cross-Functional Collaboration Ambiguity Management Process Optimization Financial Acumen Strong Written & Verbal Communication Skills Plan & Align Drives Results Manages Conflict Work Location
Hybrid – An associate in a hybrid role blends in-office and remote/virtual working to complete their job duties. An associate may be required to work from a designated Home Depot location on some days, and may work from a virtual/remote location on others. We also refer to this as location – flex. Learn more about our 4 different work locations. Additional information will be provided during the application process.
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Position Purpose: The Marketing Optimization Monitoring & Compliance Manager plays a critical role in the implementation of new processes and technology and delivering value through developing a strategy to monitor the way the teams are leveraging processes and technology to develop insights. This Manager defines KPIs and monitors the business operations to share insights to inform future roadmaps, and defines and facilitates governance processes to ensure systems and data are effectively governed. Responsibilities
20% Strategic Planning & Communication: Monitor business changes and align marketing team to Quarterly, 1-Year, 3-Year roadmaps to deliver on marketing use cases and solve marketing problems. Support their leader in formal communication to members of Senior and Executive Leadership on Marketing Operations roadmap and initiative progress 30% Operational Insights: Define operational KPIs and monitor how teams are using end-to-end campaign processes and ways of working to deliver on responsibilities. Assess effort and satisfaction of processes or tools delivered to marketing teams. Maintain a continuous feedback loop of where friction lives in business processes enabled through workflow and content platform systems 30% Metadata & Taxonomy Governance: Design and oversee marketing workflow and content platform governance processes. Monitor system data and content to ensure it stays accurate and clean. 20% Vendor Relationship Management: Act as the business-side owner of third-party tools. Partner with product, procurement, and finance to ensure contracts, SOWs, and negotiations meet business needs, that marketing understands the value of investment, and that vendors are paid on time. Direct Manager/Direct Reports
This position reports to the Sr Manager, Marketing Optimization/Director Marketing Optimization. This position has 2-5 direct reports. Travel Requirements
Typically requires overnight travel less than 10% of the time. Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications
Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications
Experience in operational monitoring, measurement for insights Knowledge in Marketing Technology including Content Management, Digital Asset Management, Orchestration, Activation and DCO Knowledge in ways to provide solutions to measure and service insights like Tableau and Google BigQuery Data taxonomy, governance and metadata Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job. Preferred Education
No additional education Minimum Years of Work Experience
5 Preferred Years of Work Experience
No additional years of experience Minimum Leadership Experience
None Preferred Leadership Experience
None Certifications
None Competencies
Effective Communication Problem Solving & Analytical Skills Marketing Technology Cross-Functional Collaboration Ambiguity Management Process Optimization Financial Acumen Strong Written & Verbal Communication Skills Plan & Align Drives Results Manages Conflict Work Location
Hybrid – An associate in a hybrid role blends in-office and remote/virtual working to complete their job duties. An associate may be required to work from a designated Home Depot location on some days, and may work from a virtual/remote location on others. We also refer to this as location – flex. Learn more about our 4 different work locations. Additional information will be provided during the application process.
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