Restaurant Supervisor Job at Pyramid Global Hospitality in Birmingham

Overview

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Location: Birmingham, AL

Responsibilities

• Overseeing all front and back of the house restaurant operations
• Ensuring customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Maintaining quality control for all food served
• Analyze staff evaluations and feedback to improve the customer’s experiences
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Oversee health code compliance and sanitation standards
• Seek ways to cut waste and decrease operational costs
• Generate weekly, monthly, and annual reports
• Train new employees and provide ongoing training for all staff
• Addressing problems and troubleshooting
• Ensure that all the administrative functions are performed accurately, such as cash handling, credit card transactions, and staff scheduling

Qualifications

• Requirement: 1 year supervisory experience in a family or fine dining establishment. Good communication skills with the ability to push/pull/lift up to 50 lbs.
• Proven experience in the hospitality industry, preferably in a supervisory role.
• Strong leadership and organizational skills, with the ability to manage a team effectively.
• Excellent customer service skills and the ability to handle complaints professionally.
• Knowledge of health and safety regulations related to food service.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

Note: This listing is for the Restaurant Supervisor role at Pyramid Global Hospitality. Other job postings appearing in the original text have been omitted to maintain focus on this role.