Cashier Job at Far West Services, LLC in Long Beach

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Base pay range

$20.00/hr - $20.00/hr

Overview

As a Cashier at Wingstop, you are responsible for delivering fast, friendly, and excellent customer service during the order taking process, whether by phone or in person. You will be quick and efficient in communicating with team members in both the front of house and back of house to ensure guests are satisfied and have received their orders on time.

Summary Of Key Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop.
• Greet all guests in a friendly and welcoming manner whether by phone or in person.
• Place orders for guests in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Be knowledgeable on menu offerings, sauce descriptions and promotions to better assist guests in making order recommendations and answering questions.
• Monitor that all orders are ready within quoted guest order readiness times.
• Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction.
• Handle transactions accurately: cash, credit card and gift card; balance the register at end of shift.
• Assist in maintaining a clean workplace; keep Front of House clean and stocked; including restrooms. Restock products during downtime or as directed.
• Practice safe food handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards.
• Receive and handle complaints from guests and escalate to the manager on duty when needed.
• Leave guests with a positive impression of their Wingstop experience.

Required Knowledge, Skills And Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Cashier and restaurant experience a plus
• Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
• Ability to stand for long periods of time and work in a fast-paced environment

Qualifications / Education / Experience

• Experience using a computer and POS system preferred
• Food Handler Certification required
• Strong cash handling skills
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays

Benefits

• Medical/Rx, dental and vision insurance packages for full-time employees
• Life Insurance - $25k company provided with election of health benefits
• 401k - 4% match, 100%, at 90-days
• PTO

WINGSTOP - FWS is an independently owned and operated franchisee. Equal Opportunity Employer.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Restaurants

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Note: This page includes other job postings and generic AI-related notes that are not part of the role description. The core responsibilities and qualifications above reflect the Cashier position described.

Regulatory and recruiting notes: Equal Opportunity Employer. This description does not imply any guarantees of employment or its duration.