IT Hardware Technician Job at Zones, LLC in City of Glens Falls

Position Overview

Term: 3+ Months (High potential for long-term extension)

Location: onsite in Albany, NY

Hours: Day shift - Mon-Friday 9-5pm ET

Pay: up to $32/hr commensurate with experience + benefits

What You'll Do As The IT Hardware Technician

• Install and deploy hardware components.
• Install and deploy software applications.
• Image and configure machines using SCCM.
• Structure user workstations.
• Transport a work system to a new location.
• Switch to a different workstation system.
• Alter the end user.
• Install additional hardware.
• Install additional software.
• Alter the existing hardware configuration.
• Update installed software.
• Customize software settings.
• Uninstall unused software.
• Troubleshoot issues and provide resolutions.

Additional Responsibilities

• Ensure proper tracking and maintenance of hardware and software systems utilized by the team.
• Act as the liaison between Zones’ team and the customer.
• Follow specific instructions provided by the customer.
• Maintain a clean work environment.
• Other duties as assigned.

What You'll Bring To The Table

• High School diploma or equivalent.
• Associates degree and/or 2+ years experience with PC systems, related peripherals and common software programs and Windows operating systems.
• Experience imaging machines with SCCM.
• Demonstrate a high level of professionalism, interpersonal skills and a team-oriented attitude.
• Demonstrate active listening skills with ability to act with sensitivity and empathize with the customer's situation.
• Demonstrate compassion and discretion in a patient care environment in support of overall service provided to the customer.
• Ability to lift 50 lb.

Compensation

Zones offers a comprehensive benefits package. We’re committed to providing top-tier solutions and supporting our team. Eligible for a comprehensive benefits package that includes medical coverage, state-manded sick leave, and other benefits designed to support well-being and work-life balance.

As a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is diverse.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm eligibility to work in the United States.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Information Technology

Industries: Computer Hardware Manufacturing, Software Development, and IT Services and IT Consulting