Restaurant Manager Job at Gibsons Restaurant Group in Chicago

Overview

Job Title: Restaurant Manager

Location: LUXBAR - 18 E Bellevue Pl, Chicago, IL 60611

Reports To: General Manager

Employment Type: Exempt; Salary + Bonus

Base pay range: $60,000.00/yr - $70,000.00/yr

Pay Information: This range is provided by Gibsons Restaurant Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Apply: Apply online to be considered at qhire.net/gibsons

Notes: Position summary, duties, and qualifications reflect Gibsons Restaurant Group standards and the DNA of the concept (Hospitality, Quality, Value and Family).

Position Summary

The Restaurant Manager is responsible for delivering the Gibsons Restaurant Group philosophy by recruiting, leading and developing staff to execute the restaurant’s philosophy; fostering a positive, stable working environment; and building sales while controlling costs to deliver optimum business results for stakeholders.

Essential Duties and Responsibilities

• Participates in the community as a representative of the company.
• Responds to customer complaints and resolves them to ensure customers will return and leave satisfied.
• Maintains and promotes a “no-compromise” attitude toward Hospitality, Quality and Value.
• Executes plans based on Spotter Reports, Guest Surveys and customer input to improve guest experience and loyalty.
• Remains available via cell phone to respond to needs when not on site.
• Coordinates with management to recruit, retain, train and develop staff dedicated to delivering Hospitality, Quality and Value.
• Demonstrates leadership behaviors to gain employees’ loyalty and satisfaction.
• Schedules staff three weeks in advance to balance personal life with adequate restaurant coverage while controlling labor costs.
• Maintains safe and secure working conditions and protects restaurant assets.
• Administers written performance reviews and oversees staff performance reviews in alliance with other managers.
• Maintains employees in the POS and timekeeping systems.
• Complies with all policies, procedures and applicable laws as directed by the General Manager.
• Upholds the standards of the Gibsons Restaurant Group and preserves the DNA of the concept.
• Opens and closes the restaurant following established procedures and checklists.
• Supports restaurant goals to achieve volume growth and optimum profits.
• Oversees events to maximize sales potential and customer satisfaction.
• Reviews financials with GM to address problem areas and ensure profits.
• Administers in-restaurant payroll and employment recordkeeping with the GM.
• Ensures timely and accurate restaurant paperwork completion.
• May perform other duties as assigned.

Qualifications

To perform the Restaurant Manager job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Education and Experience

Minimum of a high school diploma; Bachelor’s Degree or other four-year degree preferred. Three to five years experience in a restaurant environment with at least one year of management experience preferred.

Skills

Excellent written and verbal communication; ability to read and write English; basic math skills; sound business judgment; data analysis; ability to maintain composure under pressure; strong computer skills and willingness to learn new software.

Additional Information

More detail about LUXBAR, part of Gibsons Restaurant Group, is available at the link: https://culinaryagents.com/entities/89629-LUXBAR