Lake Highland Preparatory School
Technology & Network Support Specialist
Lake Highland Preparatory School, Orlando, Florida, us, 32885
Overview
The Technology Support & Network Specialist ensures the smooth operation of our technological infrastructure and provides superior help desk services. They work with a team of front-line technologists providing technical support to students, faculty, staff, and other constituencies. The role requires a blend of Apple, Google Workspace / Gmail, and Windows technical expertise, strong team collaboration skills, and the ability to contribute as a strong individual contributor to the department.
Responsibilities
Provide technical support to students, faculty, staff, and other constituencies.
Ensure smooth operation of the school’s technological infrastructure.
Collaborate with front-line technologists to resolve hardware, software, and network issues.
Qualifications
Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Minimum of three years of experience in an educational setting or with K-12 students.
Strong Mosyle or JAMF MDM skills.
Minimum of three years of experience in a help desk or technical support environment.
Minimum of three years of experience in troubleshooting hardware, software, and network issues.
Proficient knowledge of Google Workspace administration including Gmail, Microsoft Windows and Office, and MacOS.
Certifications such as CompTIA A+, ITIL, COBIT, and/or Google Administrator preferred.
This is a full-time, fully-benefited, 12-month, non-exempt position. We encourage applicants from underrepresented groups to apply.
LHPS conducts background checks, including fingerprinting, and drug testing, and may use a third-party administrator. Background checks will be performed in compliance with the Fair Credit Reporting Act. Lake Highland Preparatory School is an Equal Opportunity Employer.
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The Technology Support & Network Specialist ensures the smooth operation of our technological infrastructure and provides superior help desk services. They work with a team of front-line technologists providing technical support to students, faculty, staff, and other constituencies. The role requires a blend of Apple, Google Workspace / Gmail, and Windows technical expertise, strong team collaboration skills, and the ability to contribute as a strong individual contributor to the department.
Responsibilities
Provide technical support to students, faculty, staff, and other constituencies.
Ensure smooth operation of the school’s technological infrastructure.
Collaborate with front-line technologists to resolve hardware, software, and network issues.
Qualifications
Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Minimum of three years of experience in an educational setting or with K-12 students.
Strong Mosyle or JAMF MDM skills.
Minimum of three years of experience in a help desk or technical support environment.
Minimum of three years of experience in troubleshooting hardware, software, and network issues.
Proficient knowledge of Google Workspace administration including Gmail, Microsoft Windows and Office, and MacOS.
Certifications such as CompTIA A+, ITIL, COBIT, and/or Google Administrator preferred.
This is a full-time, fully-benefited, 12-month, non-exempt position. We encourage applicants from underrepresented groups to apply.
LHPS conducts background checks, including fingerprinting, and drug testing, and may use a third-party administrator. Background checks will be performed in compliance with the Fair Credit Reporting Act. Lake Highland Preparatory School is an Equal Opportunity Employer.
#J-18808-Ljbffr