Park Hyatt
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Spa Concierge
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Park Hyatt Summary: Spa Concierge position at NoMI Spa, Park Hyatt Chicago. ABOUT US:
Park Hyatt Chicago, located on the Magnificent Mile, is part of Hyatt. NoMI Spa offers a sanctuary of serenity with bespoke treatment offerings and elevated hospitality. THE ROLE:
As a Spa Concierge at NoMI Spa, you are the gateway to a meticulously crafted well-being experience. This guest-focused role involves coordinating daily spa operations, managing reservations and therapist schedules, processing transactions, maintaining guest profiles, and anticipating guest preferences with discretion, poise, and attention to detail. You will contribute to a calm and graceful atmosphere and deliver polished, discreet service to discerning guests. WAGE INFORMATION:
The hourly rate for this position is
$26.75 . This position is eligible for overtime and premium pay under certain conditions. BENEFITS: Health Insurance Eligibility: Available after 30 days of employment. 401(k) Eligibility: Available after 30 days of employment. 401(k) Matching Contribution: Eligible after 1 year of employment (limited match). Monthly Fitness Membership Reimbursement: Available up to a specified limit. Qualified Parking & Transportation Tax Exemption: Subject to eligibility. Paid Time Off & Holidays: Provided according to company policy. PERKS: Discounted Colleague Rate Room Nights: Based on room availability. Complimentary Room Nights: Based on availability. Complimentary Meals: In the colleague dining room. On-Site Bike Rack: Available for colleague use. QUALIFICATIONS: Luxury Experience: Minimum of 2 years in a high-touch guest service environment, preferably within a Forbes-rated spa, luxury hotel, or exclusive wellness retreat. Poised Professionalism: Polished presence with the ability to deliver discreet, anticipatory service. Refined Communication: Articulate and elegant in both verbal and written communication, with ability to build rapport across all levels. Operational Expertise: Ability to manage complex schedules, high-volume reservations, and multi-faceted service coordination with grace. Technological Fluency: Proficiency in Microsoft Office Suite and familiarity with spa or guest management platforms. Service Intuition: Deep understanding of five-star service expectations and ability to anticipate guest needs. Grace Under Pressure: Calm, organized, and solutions-focused in a dynamic environment. Availability & Flexibility: Open availability, including evenings, weekends, and holidays. Physical Readiness: Ability to stand for extended periods and assist with long shifts while maintaining a professional appearance. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Seniority level:
Entry level Employment type:
Full-time Job function:
Other Industries:
Hospitality Referral notes: Referrals increase your chances of interviewing at Park Hyatt.
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Spa Concierge
role at
Park Hyatt Summary: Spa Concierge position at NoMI Spa, Park Hyatt Chicago. ABOUT US:
Park Hyatt Chicago, located on the Magnificent Mile, is part of Hyatt. NoMI Spa offers a sanctuary of serenity with bespoke treatment offerings and elevated hospitality. THE ROLE:
As a Spa Concierge at NoMI Spa, you are the gateway to a meticulously crafted well-being experience. This guest-focused role involves coordinating daily spa operations, managing reservations and therapist schedules, processing transactions, maintaining guest profiles, and anticipating guest preferences with discretion, poise, and attention to detail. You will contribute to a calm and graceful atmosphere and deliver polished, discreet service to discerning guests. WAGE INFORMATION:
The hourly rate for this position is
$26.75 . This position is eligible for overtime and premium pay under certain conditions. BENEFITS: Health Insurance Eligibility: Available after 30 days of employment. 401(k) Eligibility: Available after 30 days of employment. 401(k) Matching Contribution: Eligible after 1 year of employment (limited match). Monthly Fitness Membership Reimbursement: Available up to a specified limit. Qualified Parking & Transportation Tax Exemption: Subject to eligibility. Paid Time Off & Holidays: Provided according to company policy. PERKS: Discounted Colleague Rate Room Nights: Based on room availability. Complimentary Room Nights: Based on availability. Complimentary Meals: In the colleague dining room. On-Site Bike Rack: Available for colleague use. QUALIFICATIONS: Luxury Experience: Minimum of 2 years in a high-touch guest service environment, preferably within a Forbes-rated spa, luxury hotel, or exclusive wellness retreat. Poised Professionalism: Polished presence with the ability to deliver discreet, anticipatory service. Refined Communication: Articulate and elegant in both verbal and written communication, with ability to build rapport across all levels. Operational Expertise: Ability to manage complex schedules, high-volume reservations, and multi-faceted service coordination with grace. Technological Fluency: Proficiency in Microsoft Office Suite and familiarity with spa or guest management platforms. Service Intuition: Deep understanding of five-star service expectations and ability to anticipate guest needs. Grace Under Pressure: Calm, organized, and solutions-focused in a dynamic environment. Availability & Flexibility: Open availability, including evenings, weekends, and holidays. Physical Readiness: Ability to stand for extended periods and assist with long shifts while maintaining a professional appearance. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Seniority level:
Entry level Employment type:
Full-time Job function:
Other Industries:
Hospitality Referral notes: Referrals increase your chances of interviewing at Park Hyatt.
#J-18808-Ljbffr