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Park Hyatt

In-Room Dining Server

Park Hyatt, Chicago, Illinois, United States, 60290

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Overview Park Hyatt Chicago offers a truly elevated guest experience rooted in thoughtful service and refined elegance. As part of our commitment to personalized luxury, the In‑Room Dining Team delivers restaurant‑quality meals—featuring a curated selection from the acclaimed NoMI Kitchen—directly to our guests’ rooms, providing comfort and excellence around the clock. This is a unique opportunity to be part of a service‑focused team offering discreet, attentive hospitality in a luxury setting.

In‑Room Dining Server Role We are seeking a warm, polished, and service‑driven In‑Room Dining Server to join our team at Park Hyatt Chicago. In this role, you will deliver a sophisticated dining experience to guests in the privacy of their rooms. While you will serve selections from the NoMI Kitchen menu, this is not a restaurant‑based role—you will be the face of personalized dining, creating memorable moments through thoughtful presentation, prompt delivery, and intuitive service. You will play a key role in maintaining the five‑star standard that defines Park Hyatt.

Responsibilities Design elegant meal presentations, ensure every detail exceeds guest expectations, and provide luxury hospitality beyond the dining room. Act independently, take pride in presentation, and thrive on creating tailored guest experiences.

Wage The hourly rate for this position is

$13.66 + Tips . This position is also eligible to earn overtime and premium pay under certain circumstances.

Qualifications

Experience: Minimum of 2 years’ experience as an In‑Room Dining Server in a food service or hospitality role, in a luxury or high‑end restaurant environment.

Skills: Strong communication and interpersonal skills, with the ability to engage effectively with guests, take orders accurately, and provide detailed menu recommendations.

Attention to Detail: Ability to ensure order accuracy, timely delivery, and high standards of presentation to enhance the guest experience.

Customer Service: A demonstrated commitment to providing exceptional service with a focus on creating a welcoming, personalized dining experience for each guest.

Physical Stamina: Ability to handle the physical demands of the role, including lifting trays, carrying multiple items, standing for long periods, and working in a fast‑paced environment.

Team Collaboration: Ability to work efficiently with the kitchen, bartenders, and fellow servers to ensure smooth and seamless service.

Professionalism: Consistently maintains a polished and professional appearance, reflecting the high standards of Park Hyatt Chicago and NoMI Kitchen.

Availability: Flexibility to work all shifts including evenings, weekends, and holidays as required to meet the needs of our guests and the business.

Benefits

Health Benefits: Eligibility and coverage provided and administered through Local 1 Union.

Pension Plan: Participation and contributions managed through Local 1 Union.

Monthly Fitness Reimbursement: Available up to a specified monthly limit.

Qualified Parking & Transit Program: Pre‑tax benefits available, subject to eligibility.

Paid Time Off: Vacation, holidays, and sick days provided in accordance with Local 1 Union policy.

Perks

Discounted Colleague Rate Room Nights: Available based on room availability.

Complimentary Room Nights: Offered based on availability.

Complimentary Meals: Available in the colleague dining room.

On‑Site Bike Rack: Provided for colleague use.

Seniority Level Entry level

Employment Type Full‑time

Job Function Management and Manufacturing

Industries Hospitality

Contact Referrals increase your chances of interviewing at Park Hyatt by 2×.

Equal Opportunity All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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