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Geronimo Hospitality Group

Guest Services Representative - Hotel Santa Barbara

Geronimo Hospitality Group, Santa Barbara, California, us, 93190

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Overview

Guest Services Representative - Hotel Santa Barbara

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Guest Services Representative - Hotel Santa Barbara

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Geronimo Hospitality Group . Hotel Santa Barbara is a charming and historic boutique hotel in the heart of downtown Santa Barbara, situated a half-mile from the beach and Stearns Wharf and a block from the Paseo Nuevo outdoor shopping center. What Your Day Will Look Like

Process guest arrivals and departures, including all necessary payments Handle & coordinate room assignments and pre-arrivals Handle guests' concerns Offer referrals for services and handle requests for information Handle and store luggage Assist with the check-in and check-out of groups and tours Assist other departments as required This position is also subject to irregular hours to include late nights, weekends and holidays. Responsibilities

As the Guest Services Representative, you are the guest's first impression of a property. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet new people. Qualifications

You have a High school diploma or equivalent You have excellent communication skills and a professional attitude You have effective conflict management and decision making skills You are able to use a variety of computer applications You are able to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls You are able to frequently stand, and/or walk You are able to exert well-paced ability to reach other department of the hotel on a timely basis, including stairs You are able to occasionally lift and/or move up to 50 pounds while moving files or small packages Preferred/Nice-to-Have

You have previous experience in customer service Mandatory Requirement

U.S. Work Authorization (required) Perks and Benefits

Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more Opportunity to build your own future Compensation

Salary: 18.00-19.00 per hour Employment Type

Full-time Seniority level

Entry level Job function

Other Industries

Hospitality Geronimo Hospitality Group is an Equal Employment Opportunity employer. Get notified about new Guest Service Representative jobs in Santa Barbara, CA.

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