Aspen Hospitality
Commercial Services Analyst – Aspen Hospitality
Aspen Hospitality, Denver, Colorado, United States, 80285
Company Description
Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Limelight brands. This includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel and its affiliated Residences located at the base of Aspen Mountain, as well as a new Nell property currently in development at Rockefeller Center in New York City. Aspen Hospitality’s Limelight hotels are located across Colorado, with locations in Aspen, Snowmass, and Denver, and in Ketchum, Idaho. Two new Limelight hotels will also open in 2025 in Boulder, Colorado and Mammoth, California. Aspen Hospitality also owns and operates the Aspen Mountain Club, Snowmass Mountain Club, and Mammoth Lakes Mountain Club. Job Description
Position Summary
The Commercial Services Analyst is a detail-driven, solution-oriented professional who supports strategic initiatives that drive revenue and improve operational efficiency. This role leads data analysis, streamlines reporting, and develops presentations that inform key business decisions. From optimizing systems to managing sales data and supporting daily operations, The Commercial Services Analyst plays a vital role in high-impact, cross-functional projects, supporting Sales & Revenue departments. This position reports to the Vice President of Sales. The budgeted salary range for this position is $75,000 – $85,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus. Job Posting Deadline
Applications for this position will be accepted until October 15, 2025. Essential Job Functions/Key Job Responsibilities Analyze data of an organization to spot trends and assess risks, which helps predict outcomes for business decisions, identify opportunities and make recommendations Seek out new market insights and business opportunities through research and analysis – Assisting with core business development activities Works closely with commercial (sales/revenue/marketing) and operational leadership to develop and implement processes to execute group, events, and leisure business effectively to drive customer satisfaction and retention Liaison and monitor data integrity issues with core operating systems/platforms including, but not limited to, Delphi FDC, Meeting Broker, HMS, Duetto, Cvent. Define and implement process enhancements to allow VP of Sales and Commercial team to manage daily operations, including escalations, efficiency performance, and workflow design Write data-backed reports to support the VP of Sales in making strategic business decisions Develop financial models that forecast business outcomes and profits Prepare presentations for the VP of Sales to deliver to key stakeholders, including ELT and ownership Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Assess options for process improvement, including business process modeling including quantifing business intelligence with economic models to evaluate new opportunities Creates process models, specifications, diagrams, and charts for presentations Assist with budget cycle and communication including: STRCast, Reporting, Transient and Group mix, BI Uploads, Other duties as assigned Qualifications
Education & Experience Requirements Bachelor’s degree preferred 2 years of hospitality experience required 2 years in hotel sales preferred Knowledge, Skills & Abilities Proficient knowledge in industry-specific business trends and research data Proficient knowledge in Microsoft Office Suite Able to exercise independent judgment and act on it Excellent analytical, mathematical, and creative problem-solving skills Excellent listening, interpersonal, written, and oral communication skills Logical and efficient, with keen attention to detail Highly self-motivated and directed Ability to effectively prioritize and execute tasks while under pressure Experience working in a team-oriented, collaborative environment Ability to maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership Ability to manage competing resources and priorities Ability to present findings clearly and makes recommendations for action Ability to maintain documentation regarding various projects, processes and operations Work Environment & Physical Demands Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements No adverse or hazardous conditions Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance Job Benefits
This position is classified as a regular full-time position eligible for the following benefits: Health, Dental and Vision Insurance Programs, Flexible Spending Account Programs, Life Insurance Programs, Paid Time Off Programs, Paid Leave Programs, 401(k) Savings Plan, Employee Ski Pass and Dependent Ski Passes, Other company perks. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world.
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Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Limelight brands. This includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel and its affiliated Residences located at the base of Aspen Mountain, as well as a new Nell property currently in development at Rockefeller Center in New York City. Aspen Hospitality’s Limelight hotels are located across Colorado, with locations in Aspen, Snowmass, and Denver, and in Ketchum, Idaho. Two new Limelight hotels will also open in 2025 in Boulder, Colorado and Mammoth, California. Aspen Hospitality also owns and operates the Aspen Mountain Club, Snowmass Mountain Club, and Mammoth Lakes Mountain Club. Job Description
Position Summary
The Commercial Services Analyst is a detail-driven, solution-oriented professional who supports strategic initiatives that drive revenue and improve operational efficiency. This role leads data analysis, streamlines reporting, and develops presentations that inform key business decisions. From optimizing systems to managing sales data and supporting daily operations, The Commercial Services Analyst plays a vital role in high-impact, cross-functional projects, supporting Sales & Revenue departments. This position reports to the Vice President of Sales. The budgeted salary range for this position is $75,000 – $85,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus. Job Posting Deadline
Applications for this position will be accepted until October 15, 2025. Essential Job Functions/Key Job Responsibilities Analyze data of an organization to spot trends and assess risks, which helps predict outcomes for business decisions, identify opportunities and make recommendations Seek out new market insights and business opportunities through research and analysis – Assisting with core business development activities Works closely with commercial (sales/revenue/marketing) and operational leadership to develop and implement processes to execute group, events, and leisure business effectively to drive customer satisfaction and retention Liaison and monitor data integrity issues with core operating systems/platforms including, but not limited to, Delphi FDC, Meeting Broker, HMS, Duetto, Cvent. Define and implement process enhancements to allow VP of Sales and Commercial team to manage daily operations, including escalations, efficiency performance, and workflow design Write data-backed reports to support the VP of Sales in making strategic business decisions Develop financial models that forecast business outcomes and profits Prepare presentations for the VP of Sales to deliver to key stakeholders, including ELT and ownership Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Assess options for process improvement, including business process modeling including quantifing business intelligence with economic models to evaluate new opportunities Creates process models, specifications, diagrams, and charts for presentations Assist with budget cycle and communication including: STRCast, Reporting, Transient and Group mix, BI Uploads, Other duties as assigned Qualifications
Education & Experience Requirements Bachelor’s degree preferred 2 years of hospitality experience required 2 years in hotel sales preferred Knowledge, Skills & Abilities Proficient knowledge in industry-specific business trends and research data Proficient knowledge in Microsoft Office Suite Able to exercise independent judgment and act on it Excellent analytical, mathematical, and creative problem-solving skills Excellent listening, interpersonal, written, and oral communication skills Logical and efficient, with keen attention to detail Highly self-motivated and directed Ability to effectively prioritize and execute tasks while under pressure Experience working in a team-oriented, collaborative environment Ability to maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership Ability to manage competing resources and priorities Ability to present findings clearly and makes recommendations for action Ability to maintain documentation regarding various projects, processes and operations Work Environment & Physical Demands Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements No adverse or hazardous conditions Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance Job Benefits
This position is classified as a regular full-time position eligible for the following benefits: Health, Dental and Vision Insurance Programs, Flexible Spending Account Programs, Life Insurance Programs, Paid Time Off Programs, Paid Leave Programs, 401(k) Savings Plan, Employee Ski Pass and Dependent Ski Passes, Other company perks. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world.
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