Crescendo
Overview
Role: Enterprise Account Executive
Location: NYC (Remote position with location flexibility). Travel may be required to meet with clients and attend key events.
About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps. Crescendo is about people—creating a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us to build the future of customer experience together.
The Role We’re looking for an Enterprise Account Executive to join our sales team. In this high-impact role, you’ll lead relationships with large, complex enterprises and guide them through Crescendo’s AI solutions. This role suits someone who thrives in a fast-paced, entrepreneurial environment and has a proven track record of driving new business and delivering strategic solutions to top-tier clients.
The ideal candidate is a seasoned sales professional with a consultative approach, deep knowledge of enterprise sales cycles, and the ability to build long-term, trusted relationships with C-level executives. You’ll work with our leadership team, product experts, and Customer Success managers to ensure we deliver solutions that make a measurable impact.
What You’ll Do
Drive Sales Excellence:
Develop and execute strategic plans to uncover opportunities and build relationships across CX, IT, and executive leadership.
Solution Selling:
Position Crescendo’s Augmented AI solutions as the answer to enterprise CX challenges. Tailor presentations, demos, and proposals to client needs and articulate ROI.
Customer Engagement:
Build long-term relationships with C-level executives and senior stakeholders; provide insights into industry trends and best practices in customer experience, AI, and automation.
Cross-Functional Collaboration:
Align with product, marketing, and customer success to ensure delivery of solutions post-sale.
Market Expansion:
Identify and pursue new opportunities within your region and key accounts to expand Crescendo’s footprint.
Achieve Sales Targets:
Meet/exceed quotas with professional client service; provide regular forecasts and pipeline status to leadership.
Thought Leadership:
Represent Crescendo at industry events and share insights, case studies, and success stories with clients and prospects.
What We Expect From You
Proven Success:
3+ years in Enterprise sales, ideally CX, AI, or related technology; track record closing complex, multi-million-dollar deals with large, global enterprises.
Consultative Approach:
Ability to engage C-level decision-makers in strategic AI and CX discussions.
Self-Starter:
Able to own initiatives and work effectively in a collaborative environment.
Relationship Building:
Strong interpersonal and communication skills across levels.
Sales Acumen:
Deep understanding of the sales process and complex pipeline management.
Problem Solver:
Ability to design solutions that meet client needs and deliver tangible value.
Adaptability:
Comfort in a fast-paced environment with changing priorities.
Why Crescendo
We’re building a new category: Augmented AI.
We move quickly to deliver customer-focused outcomes.
We win when our customers win—outcomes over hype.
You’ll join a high-performing, purpose-driven team focused on speed, creativity, and craft.
Opportunity to influence Crescendo’s sales culture and growth.
Culture and Inclusion Crescendo is an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging, and we provide equal employment opportunities regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for applicants with disabilities in the application process. If you require assistance, please contact careers@crescendo.ai.
Privacy Crescendo is committed to protecting your privacy. By submitting your application, you consent to process and store your data for recruitment purposes. For details, visit our Privacy Center.
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Location: NYC (Remote position with location flexibility). Travel may be required to meet with clients and attend key events.
About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps. Crescendo is about people—creating a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us to build the future of customer experience together.
The Role We’re looking for an Enterprise Account Executive to join our sales team. In this high-impact role, you’ll lead relationships with large, complex enterprises and guide them through Crescendo’s AI solutions. This role suits someone who thrives in a fast-paced, entrepreneurial environment and has a proven track record of driving new business and delivering strategic solutions to top-tier clients.
The ideal candidate is a seasoned sales professional with a consultative approach, deep knowledge of enterprise sales cycles, and the ability to build long-term, trusted relationships with C-level executives. You’ll work with our leadership team, product experts, and Customer Success managers to ensure we deliver solutions that make a measurable impact.
What You’ll Do
Drive Sales Excellence:
Develop and execute strategic plans to uncover opportunities and build relationships across CX, IT, and executive leadership.
Solution Selling:
Position Crescendo’s Augmented AI solutions as the answer to enterprise CX challenges. Tailor presentations, demos, and proposals to client needs and articulate ROI.
Customer Engagement:
Build long-term relationships with C-level executives and senior stakeholders; provide insights into industry trends and best practices in customer experience, AI, and automation.
Cross-Functional Collaboration:
Align with product, marketing, and customer success to ensure delivery of solutions post-sale.
Market Expansion:
Identify and pursue new opportunities within your region and key accounts to expand Crescendo’s footprint.
Achieve Sales Targets:
Meet/exceed quotas with professional client service; provide regular forecasts and pipeline status to leadership.
Thought Leadership:
Represent Crescendo at industry events and share insights, case studies, and success stories with clients and prospects.
What We Expect From You
Proven Success:
3+ years in Enterprise sales, ideally CX, AI, or related technology; track record closing complex, multi-million-dollar deals with large, global enterprises.
Consultative Approach:
Ability to engage C-level decision-makers in strategic AI and CX discussions.
Self-Starter:
Able to own initiatives and work effectively in a collaborative environment.
Relationship Building:
Strong interpersonal and communication skills across levels.
Sales Acumen:
Deep understanding of the sales process and complex pipeline management.
Problem Solver:
Ability to design solutions that meet client needs and deliver tangible value.
Adaptability:
Comfort in a fast-paced environment with changing priorities.
Why Crescendo
We’re building a new category: Augmented AI.
We move quickly to deliver customer-focused outcomes.
We win when our customers win—outcomes over hype.
You’ll join a high-performing, purpose-driven team focused on speed, creativity, and craft.
Opportunity to influence Crescendo’s sales culture and growth.
Culture and Inclusion Crescendo is an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging, and we provide equal employment opportunities regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for applicants with disabilities in the application process. If you require assistance, please contact careers@crescendo.ai.
Privacy Crescendo is committed to protecting your privacy. By submitting your application, you consent to process and store your data for recruitment purposes. For details, visit our Privacy Center.
Powered by JazzHR
#J-18808-Ljbffr