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Top Prospect Group

Information Technology Support Technician

Top Prospect Group, Hartford, Connecticut, us, 06112

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Get AI-powered advice on this job and more exclusive features. This range is provided by Top Prospect Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$58,000.00/yr - $68,000.00/yr Love hands-on IT work? Join our team as a Field Services Technician! FT, direct hire Are you an IT pro who loves solving problems face-to-face and working with a wide range of technologies? We’re looking for a skilled

IT Field Services Technician

to deliver hands-on support to clients within a 2-hour travel radius. In this role, you’ll tackle everything from Windows PCs and servers to networking, Microsoft 365, and security tools—making a real impact every day. You’ll use ConnectWise tools to document and track issues, support server environments including Active Directory, configure firewalls and VPNs, and troubleshoot across LAN/WAN/WLAN networks. This role also includes occasional after-hours support on a rotational basis. What we’re looking for: 3+ years of IT support experience. Strong background with Windows OS, Windows Server, Hyper-V/VMware, and networking (VLANs, VPN, LAN/WAN/WLAN). Proficiency with Microsoft 365 (Exchange, SharePoint, OneDrive, Azure). Familiarity with security tools (MDR, EDR, A/V). This is a great opportunity for a motivated IT professional who enjoys variety, client interaction, and building technical expertise in a fast-paced environment. Responsibilities

Provide hands-on IT support to clients within a 2-hour travel radius. Document and track issues using ConnectWise. Support server environments including Active Directory. Configure firewalls and VPNs; troubleshoot LAN/WAN/WLAN networks. Assist with Microsoft 365 environments and security tools. Occasional after-hours support on a rotational basis. Qualifications

3+ years of IT support experience. Strong background with Windows OS, Windows Server, Hyper-V/VMware, and networking (VLANs, VPN, LAN/WLAN). Proficiency with Microsoft 365 (Exchange, SharePoint, OneDrive, Azure). Familiarity with security tools (MDR, EDR, A/V). Employment details

Employment type: Full-time Seniority level: Associate Location: Hartford, CT Hartford County, CT $60,000.00-$65,000.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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