Cogir Senior Living
Overview
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Community Relations Coordinator
role at
Cogir Senior Living . Cogir Senior Living, based in Scottsdale, Arizona, oversees a network of senior living communities spanning 11 states. We are committed to growth while providing exceptional care for residents and a supportive, growth‑minded environment for our team members. Position Summary
The Community Relations Coordinator (Sales Coordinator) is responsible for ensuring a smooth transition for new residents into the community. They have in-depth knowledge of the property\'s products and services, enabling them to represent the community effectively to referral sources and potential clients. They foster relationships with residents, families, community partners, and local organizations to promote the senior living community and ensure a thriving, supportive environment. The ideal candidate is dynamic, empathetic, and detail‑oriented, with a passion for improving the lives of seniors. We welcome candidates from retirement living, hotel, and real estate industries. Key Responsibilities
Assist the Community Relations Director in implementing plans to acquire and manage leads and increase census. Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process. Handle all inbound telephone, walk‑in, and mail inquiries, including completing inquiry forms, entering information into the sales and marketing database, and following up with correspondence. Offer community tours and share marketing materials with prospective residents and their families. Assist the Community Relations Director in preparing routine and special sales and marketing reports. Follow up with all potential residents, referral sources, or interested parties. Assist with preparing all required sales reports and sales activity boards. Assist with preparing and processing all required information for a successful move‑in. Aid residents and their families with the adjustment to the facility during and after move‑in. Maintain the community\'s Customer Relationship Management software (CRM), Yardi, accurately and promptly. Establish relationships between residents, department heads, and staff who provide services daily to maintain high resident satisfaction. Understand the community\'s care regulations to ensure proper placement and education for prospects. Assist with the setup and teardown of special events. Requirements
Education
A High School diploma is required. A bachelor\'s degree in marketing, business, or a related field is preferred, or an equivalent combination of experience and education. Experience, Competencies, And Skills
At least 2 years of experience in retirement housing, hospitality, or healthcare sales and marketing is preferred. Proven success in achieving sales goals and quotas. A positive team player mentality and passion for serving seniors. Ability to work in an organized manner in a fast-paced environment; capacity to work evenings and/or weekends if needed. Knowledge of various computer systems, particularly Excel, Word, and Outlook. Experience with Yardi or similar CRM software preferred. A valid driver\'s license. What We Offer
Compensation includes a base salary and commissions. Early access to paycheck (Pay on Demand). Health, Dental, Vision, and Life Insurance. Paid Vacation, Holidays, and Sick Leave. 401K with company match. Free meals at work. Employee Assistance Program. Generous Employee Referral Program and more. Apply today and join the Cogir Family!
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Join to apply for the
Community Relations Coordinator
role at
Cogir Senior Living . Cogir Senior Living, based in Scottsdale, Arizona, oversees a network of senior living communities spanning 11 states. We are committed to growth while providing exceptional care for residents and a supportive, growth‑minded environment for our team members. Position Summary
The Community Relations Coordinator (Sales Coordinator) is responsible for ensuring a smooth transition for new residents into the community. They have in-depth knowledge of the property\'s products and services, enabling them to represent the community effectively to referral sources and potential clients. They foster relationships with residents, families, community partners, and local organizations to promote the senior living community and ensure a thriving, supportive environment. The ideal candidate is dynamic, empathetic, and detail‑oriented, with a passion for improving the lives of seniors. We welcome candidates from retirement living, hotel, and real estate industries. Key Responsibilities
Assist the Community Relations Director in implementing plans to acquire and manage leads and increase census. Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process. Handle all inbound telephone, walk‑in, and mail inquiries, including completing inquiry forms, entering information into the sales and marketing database, and following up with correspondence. Offer community tours and share marketing materials with prospective residents and their families. Assist the Community Relations Director in preparing routine and special sales and marketing reports. Follow up with all potential residents, referral sources, or interested parties. Assist with preparing all required sales reports and sales activity boards. Assist with preparing and processing all required information for a successful move‑in. Aid residents and their families with the adjustment to the facility during and after move‑in. Maintain the community\'s Customer Relationship Management software (CRM), Yardi, accurately and promptly. Establish relationships between residents, department heads, and staff who provide services daily to maintain high resident satisfaction. Understand the community\'s care regulations to ensure proper placement and education for prospects. Assist with the setup and teardown of special events. Requirements
Education
A High School diploma is required. A bachelor\'s degree in marketing, business, or a related field is preferred, or an equivalent combination of experience and education. Experience, Competencies, And Skills
At least 2 years of experience in retirement housing, hospitality, or healthcare sales and marketing is preferred. Proven success in achieving sales goals and quotas. A positive team player mentality and passion for serving seniors. Ability to work in an organized manner in a fast-paced environment; capacity to work evenings and/or weekends if needed. Knowledge of various computer systems, particularly Excel, Word, and Outlook. Experience with Yardi or similar CRM software preferred. A valid driver\'s license. What We Offer
Compensation includes a base salary and commissions. Early access to paycheck (Pay on Demand). Health, Dental, Vision, and Life Insurance. Paid Vacation, Holidays, and Sick Leave. 401K with company match. Free meals at work. Employee Assistance Program. Generous Employee Referral Program and more. Apply today and join the Cogir Family!
#J-18808-Ljbffr