Zero Impact Energy
Client Relationship Associate
Zero Impact Energy, Costa Mesa, California, United States, 92626
Overview
This is an entry-level, in-office role located in Costa Mesa, CA. The position is Monday - Friday, 8:30 AM to 5:00 PM. We are seeking highly motivated individuals with a background in sales or customer service and excellent communication skills. As a Client Relationship Associate, your primary responsibility will be to communicate updates and expectations to clients. You will collaborate with sales and engineering teams to track project completion of EV charger installations and serve as the primary point of contact with clients. This is an excellent opportunity to immerse yourself in the EV charging and renewable energy industry.
Company Description We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydroponic systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S.
Responsibilities
Develop and maintain relationships with existing clients and establish relationships with potential clients.
Identify client needs and provide solutions.
Analyze client feedback to identify trends and opportunities for improvement.
Track client trends and report to management.
Proactively provide regular status updates on client accounts.
Respond to client inquiries, and address any concerns in a timely and professional manner.
Coordinate and facilitate regular meetings with clients.
Advocate on behalf of the client to ensure satisfactory coordination between internal teams and external project stakeholders.
Maintain a positive and professional attitude at all times.
Lead outbound and inbound activities through different outreach strategy.
Additional duties as assigned.
Required Skills and Experience
Bachelor’s degree in business administration, marketing or a related field
1-3 years experience in client service, sales, or a related field
Demonstrates a keen business acumen, proficient in prioritization, and makes informed judgment calls when necessary
Dedicated to achieving excellence - consistently performs duties at the highest level.
Strong written and verbal communication, coupled with strong organizational and interpersonal abilities.
Proficient engaging effectively with individuals at all levels, including C-level executives.
Shows professional and suitable demeanor when handling sensitive information.
Collaborative and works effectively within a team environment.
Exceptional multitasking and problem-solving skills.
Comfortable reporting and presenting information.
Experience with Microsoft Office Suite and CRM software.
A track record of following through on commitments.
Familiarity with the construction industry is a plus.
Benefits
Retirement Plan
Sick Time
Company events
Dental insurance
Health insurance
Paid time off
Training & development
Equal Opportunity Zero Impact Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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Company Description We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydroponic systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S.
Responsibilities
Develop and maintain relationships with existing clients and establish relationships with potential clients.
Identify client needs and provide solutions.
Analyze client feedback to identify trends and opportunities for improvement.
Track client trends and report to management.
Proactively provide regular status updates on client accounts.
Respond to client inquiries, and address any concerns in a timely and professional manner.
Coordinate and facilitate regular meetings with clients.
Advocate on behalf of the client to ensure satisfactory coordination between internal teams and external project stakeholders.
Maintain a positive and professional attitude at all times.
Lead outbound and inbound activities through different outreach strategy.
Additional duties as assigned.
Required Skills and Experience
Bachelor’s degree in business administration, marketing or a related field
1-3 years experience in client service, sales, or a related field
Demonstrates a keen business acumen, proficient in prioritization, and makes informed judgment calls when necessary
Dedicated to achieving excellence - consistently performs duties at the highest level.
Strong written and verbal communication, coupled with strong organizational and interpersonal abilities.
Proficient engaging effectively with individuals at all levels, including C-level executives.
Shows professional and suitable demeanor when handling sensitive information.
Collaborative and works effectively within a team environment.
Exceptional multitasking and problem-solving skills.
Comfortable reporting and presenting information.
Experience with Microsoft Office Suite and CRM software.
A track record of following through on commitments.
Familiarity with the construction industry is a plus.
Benefits
Retirement Plan
Sick Time
Company events
Dental insurance
Health insurance
Paid time off
Training & development
Equal Opportunity Zero Impact Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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