World Wide Technology
Key Responsibilities
Analyze and document business needs and proposed solutions by working with a product owner, architect, and stakeholders. Lead projects from initiation to completion, coordinating timelines, resources and communication with stakeholders to ensure successful delivery. Write user stories that effectively communicate the product owner and stakeholder’s requirements and are easily consumed by the team’s developers. Write, maintain and conduct comprehensive functional and regression test plans. Support the identification and resolution of issues or defects during testing. Offer ongoing support and consultation to address functional/technical issues and ensure solutions meet end-user needs. Provide guidance and direction on production issues. Start to monitor and look into support trends that can be addressed more proactively. Work closely with other analysts, developers, team members, leadership, and business to ensure effective implementation. Qualifications: GENERAL 5+ years related experience Experience in query language and data analysis. Familiarity with some of the following technologies is helpful: SQL, MongoDB querying, Amplitude, Splunk and/or Figma. Systems Analysis: Ability to analyze and understand complex IT systems, applications, and processes. Requirements Gathering: Skill in gathering and documenting business requirements, translating them into technical specifications. Problem Solving: Strong analytical and problem-solving skills to address technical issues and develop effective solutions. Process Improvement: Ability to identify areas for process improvement and propose enhancements or optimizations. Communication: Excellent written and verbal communication skills for both technical and non-technical audiences. Capable of presenting ideas clearly and effectively. Product/Initiative Support: Experience supporting big IT initiatives, including assisting with planning, execution, and monitoring. Self-Motivation/Time Management: Highly responsible self-starter/team-oriented individual with very strong work ethic. Strong organizational skills and the ability to manage multiple tasks or initiatives simultaneously. Adaptability: Ability to adapt to changing technologies, requirements, and business environments. Note:
The following compensation information is provided as a reasonable estimate where required by law. A base pay range for this position is $94,400.00 to $118,000.00 annually. Actual salary depends on factors such as shift, location, experience, skill set, performance, licensure and certification, and business needs. Geographic ranges may differ. Some positions may be eligible for variable incentive compensation beyond base pay. Benefits We offer benefits to all full-time employees including: Health and Wellbeing: Health, Dental, Vision, Onsite Health Centers, Employee Assistance Program, Wellness program Financial Benefits: Competitive pay, Profit Sharing, 401k with Company Matching, Life and Disability Insurance, Tuition Reimbursement Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays (10 per year), Parental Leave, Military Leave, Bereavement Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills and performance, fostering a culture of belonging that encourages innovation and respect for all team members. If you have any questions about this posting, please email taposting@wwt.com. #LI-AM4 #LI-REMOTE
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Analyze and document business needs and proposed solutions by working with a product owner, architect, and stakeholders. Lead projects from initiation to completion, coordinating timelines, resources and communication with stakeholders to ensure successful delivery. Write user stories that effectively communicate the product owner and stakeholder’s requirements and are easily consumed by the team’s developers. Write, maintain and conduct comprehensive functional and regression test plans. Support the identification and resolution of issues or defects during testing. Offer ongoing support and consultation to address functional/technical issues and ensure solutions meet end-user needs. Provide guidance and direction on production issues. Start to monitor and look into support trends that can be addressed more proactively. Work closely with other analysts, developers, team members, leadership, and business to ensure effective implementation. Qualifications: GENERAL 5+ years related experience Experience in query language and data analysis. Familiarity with some of the following technologies is helpful: SQL, MongoDB querying, Amplitude, Splunk and/or Figma. Systems Analysis: Ability to analyze and understand complex IT systems, applications, and processes. Requirements Gathering: Skill in gathering and documenting business requirements, translating them into technical specifications. Problem Solving: Strong analytical and problem-solving skills to address technical issues and develop effective solutions. Process Improvement: Ability to identify areas for process improvement and propose enhancements or optimizations. Communication: Excellent written and verbal communication skills for both technical and non-technical audiences. Capable of presenting ideas clearly and effectively. Product/Initiative Support: Experience supporting big IT initiatives, including assisting with planning, execution, and monitoring. Self-Motivation/Time Management: Highly responsible self-starter/team-oriented individual with very strong work ethic. Strong organizational skills and the ability to manage multiple tasks or initiatives simultaneously. Adaptability: Ability to adapt to changing technologies, requirements, and business environments. Note:
The following compensation information is provided as a reasonable estimate where required by law. A base pay range for this position is $94,400.00 to $118,000.00 annually. Actual salary depends on factors such as shift, location, experience, skill set, performance, licensure and certification, and business needs. Geographic ranges may differ. Some positions may be eligible for variable incentive compensation beyond base pay. Benefits We offer benefits to all full-time employees including: Health and Wellbeing: Health, Dental, Vision, Onsite Health Centers, Employee Assistance Program, Wellness program Financial Benefits: Competitive pay, Profit Sharing, 401k with Company Matching, Life and Disability Insurance, Tuition Reimbursement Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays (10 per year), Parental Leave, Military Leave, Bereavement Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills and performance, fostering a culture of belonging that encourages innovation and respect for all team members. If you have any questions about this posting, please email taposting@wwt.com. #LI-AM4 #LI-REMOTE
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