JD.COM
Bilingual Sr. Account Manager - English and Chinese
JD.COM, Irvine, California, United States, 92713
Bilingual Sr. Account Manager - English and Chinese
Bilingual Sr. Account Manager - English and Chinese
4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by JD.COM. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$90,000.00/yr - $120,000.00/yr Additional compensation types
Annual Bonus Direct message the job poster from JD.COM Location: Irvine or Fontana, CA Job Type:
Full-Time JD Logistics, the logistics arm of JD.com, has announced plans to double its overseas warehouse space by the end of 2025! JD.COM is a Chinese e-commerce company headquartered in Beijing. With revenues more than US152.8 billion in 2023, JD.com is China’s largest retailer by revenue, and ranks #47 on Fortune Global 500. https://postandparcel.info/157487/news/e-commerce/jd-logistics-announces-significant-expansion/ PLEASE NOTE: Only candidates who can speak English and Mandarin will be considered. Key Responsibilities: Key Account Management: Manage the full lifecycle of customers, from onboarding to retention. Develop strategic account plans to maximize client satisfaction and revenue. Build and maintain strong, long-term relationships with clients to identify and capitalize on business opportunities. Industry Expertise: Utilize expertise in the e-commerce and offline retail industries to provide tailored logistics solutions. Apply deep knowledge of US market trends and practices to meet client demands effectively. Sales and Operations: Leverage of experience in e-commerce sales models, logistics supply chain management, and cross-border operations to drive results. Collaborate with clients to design and implement customized logistics strategies that align with their business goals. Customer-Centric Approach: Identify customer needs and pain points to deliver actionable solutions promptly. Actively engage with internal teams to enhance customer experience capabilities and resolve issues efficiently. Lead and mentor a team of account managers, fostering a high-performance environment. Set team objectives, monitor progress, and ensure alignment with organizational goals. Cultural Acumen: Demonstrate a solid understanding of American culture to enhance client communication and engagement. Build rapport with clients through professional and social interactions. Communication & Reporting: Maintain clear, consistent communication with clients and internal stakeholders. Generate reports and presentations to track account performance and identify growth opportunities. Qualifications: Industry Experience: 5-10 years of experience in Contract Logistics/3PL within the US market. In-depth knowledge of the e-commerce and online retail industries. Professional Experience: Proven expertise in logistics supply chain management and cross-border operations. Demonstrated success in managing and expanding customers. Management Skills: Strong leadership and team management abilities. Proficiency in identifying and fostering business opportunities with clients. Problem-Solving & Collaboration: Exceptional customer service mindset with the ability to address and resolve client issues effectively. Skilled at driving collaboration across internal teams to optimize customer experience. Fluent in English, with strong business Chinese skills. Familiarity with logistics, e-commerce, and relevant terminologies. Solid understanding of American and Chinese culture to enhance communication and client relations. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Business Development, Sales, and Customer Service Industries Transportation, Logistics, Supply Chain and Storage and Warehousing and Storage Referrals increase your chances of interviewing at JD.COM by 2x Get notified about new Account Manager jobs in
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Bilingual Sr. Account Manager - English and Chinese
4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by JD.COM. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$90,000.00/yr - $120,000.00/yr Additional compensation types
Annual Bonus Direct message the job poster from JD.COM Location: Irvine or Fontana, CA Job Type:
Full-Time JD Logistics, the logistics arm of JD.com, has announced plans to double its overseas warehouse space by the end of 2025! JD.COM is a Chinese e-commerce company headquartered in Beijing. With revenues more than US152.8 billion in 2023, JD.com is China’s largest retailer by revenue, and ranks #47 on Fortune Global 500. https://postandparcel.info/157487/news/e-commerce/jd-logistics-announces-significant-expansion/ PLEASE NOTE: Only candidates who can speak English and Mandarin will be considered. Key Responsibilities: Key Account Management: Manage the full lifecycle of customers, from onboarding to retention. Develop strategic account plans to maximize client satisfaction and revenue. Build and maintain strong, long-term relationships with clients to identify and capitalize on business opportunities. Industry Expertise: Utilize expertise in the e-commerce and offline retail industries to provide tailored logistics solutions. Apply deep knowledge of US market trends and practices to meet client demands effectively. Sales and Operations: Leverage of experience in e-commerce sales models, logistics supply chain management, and cross-border operations to drive results. Collaborate with clients to design and implement customized logistics strategies that align with their business goals. Customer-Centric Approach: Identify customer needs and pain points to deliver actionable solutions promptly. Actively engage with internal teams to enhance customer experience capabilities and resolve issues efficiently. Lead and mentor a team of account managers, fostering a high-performance environment. Set team objectives, monitor progress, and ensure alignment with organizational goals. Cultural Acumen: Demonstrate a solid understanding of American culture to enhance client communication and engagement. Build rapport with clients through professional and social interactions. Communication & Reporting: Maintain clear, consistent communication with clients and internal stakeholders. Generate reports and presentations to track account performance and identify growth opportunities. Qualifications: Industry Experience: 5-10 years of experience in Contract Logistics/3PL within the US market. In-depth knowledge of the e-commerce and online retail industries. Professional Experience: Proven expertise in logistics supply chain management and cross-border operations. Demonstrated success in managing and expanding customers. Management Skills: Strong leadership and team management abilities. Proficiency in identifying and fostering business opportunities with clients. Problem-Solving & Collaboration: Exceptional customer service mindset with the ability to address and resolve client issues effectively. Skilled at driving collaboration across internal teams to optimize customer experience. Fluent in English, with strong business Chinese skills. Familiarity with logistics, e-commerce, and relevant terminologies. Solid understanding of American and Chinese culture to enhance communication and client relations. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Business Development, Sales, and Customer Service Industries Transportation, Logistics, Supply Chain and Storage and Warehousing and Storage Referrals increase your chances of interviewing at JD.COM by 2x Get notified about new Account Manager jobs in
Irvine, CA . Irvine, CA $67,000.00-$84,000.00 1 month ago Irvine, CA $120,000.00-$140,000.00 6 days ago Key Account Manager - Non Traditional (West)
Irvine, CA $100,000.00-$130,000.00 3 weeks ago Irvine, CA $75,000.00-$125,000.00 4 days ago Orange, CA $160,000.00-$305,000.00 3 weeks ago Mass Account Manager, Amazon Global Logistics
Irvine, CA $43,300.00-$92,600.00 4 days ago Newport Beach, CA $90,000.00-$130,000.00 1 week ago Irvine, CA $90,000.00-$120,000.00 8 months ago Irvine, CA $160,000.00-$305,000.00 3 weeks ago Account Manager – E-commerce (Amazon & Online Marketplaces)
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Irvine, CA $137,000.00-$200,000.00 5 days ago Account Manager I, Business Development, Amazon Global Logistics
Irvine, CA $43,300.00-$92,600.00 4 days ago Orange, CA $80,000.00-$95,000.00 1 week ago Irvine, CA $70,000.00-$70,000.00 2 weeks ago Irvine, CA $60,000.00-$200,000.00 5 days ago Account Manager (Acentus)- Entry Level Irvne, CA
Spirits Key Account Manager-New Business
Corona, CA $76,800.00-$117,750.00 2 weeks ago Lake Forest, CA $50,000.00-$70,000.00 4 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr