Kyndryl
Microsoft Migration Architect - Teams Enterprise Voice
Kyndryl, Sioux Falls, South Dakota, United States
* Decline will set your Cookie preferences to "Required" and will prevent Kyndryl and its partners from collecting and using Cookie data to collect statistics and to provide you a personalized web experience and more relevant ads on third party websites.Microsoft Migration Architect
- Teams Enterprise Voice page is loaded## Microsoft Migration Architect
- Teams Enterprise Voiceremote type:
Partially Remotetime type:
Full timeposted on:
Posted Todayjob requisition id:
R-49724**Who We Are****The Role**As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.**Who You Are**You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.**Required Technical and Professional Experience*** 10+ years in IT, including 5+ years in a senior technical architect or lead role.* Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).* Architect and implement solutions across Exchange Online, SharePoint Online, OneDrive, and Teams.* Design hybrid coexistence (mail flow, GAL sync, free/busy) and leverage third-party migration tools (Quest, BitTitan, SkyKick).* Develop hybrid identity solutions using Microsoft Entra ID (Azure AD), Conditional Access, MFA, and Identity Protection.* Implement AAD Connect, Pass-through Authentication, and Federation for secure identity management.* Establish governance frameworks for Teams, SharePoint, and OneDrive.* Deploy Data Loss Prevention (DLP), Information Protection, retention policies, and compliance solutions (eDiscovery, Insider Risk, Purview).* Design and document large-scale migration architectures (10,000+ seats, multi-geo).* Address network and performance considerations (direct internet breakout, Zscaler, ExpressRoute).* Produce high-level designs (HLDs), migration playbooks, and executive roadmaps.* Advise C-level stakeholders and simplify complex technical concepts for diverse audiences.* Mentor delivery engineers and manage project risks.* Administer Microsoft Teams (policies, voice settings, licensing).* Provision users (voice licenses, phone numbers), configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.* Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.* Design enterprise-scale voice solutions and deploy/manage SBCs (Session Border Controllers).* Troubleshoot SIP protocol and support hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).* Plan and monitor QoS for voice/video traffic.* Integrate Teams with contact centers and third-party voice applications.* Ensure security and compliance for voice (call recording, encryption, regulatory compliance).* Use PowerShell for bulk provisioning and advanced policy configuration.* Integrate Teams-certified devices (desk phones, conference systems).* Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses, Exchange Online (voicemail, calendaring).* PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing.* SBC vendors: AudioCodes, Ribbon, Cisco, Oracle.* Network optimization: ExpressRoute, QoS, SD-WAN.* Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, IR Prognosis, Martello.* Contact Centers: Anywhere365, NICE, Genesys.* Devices: Teams-certified desk phones (Poly, Yealink, Crestron).* Security: Encryption, compliance call recording, Conditional Access for voice endpoints.**Preferred Technical and Professional Experience*** Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert AZ-305, MD-100, MD-101, MS-100, MS-101, MS-500.**Being You**Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.**What You Can Expect**With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.**Get Referred!**We’re glad you’re here.
Take a look around at the many exciting career opportunities we have available and apply today!
**Drop off your CV/Resume**
and a Recruiter will reach out with related career information that match your experience and expertise.
**Sign up for Job Alerts**
Create your account and then .
When new jobs become available that meet your criteria, you’ll be alerted right away!### Drive progress with purposeAt Kyndryl, we achieve progress #J-18808-Ljbffr
- Teams Enterprise Voice page is loaded## Microsoft Migration Architect
- Teams Enterprise Voiceremote type:
Partially Remotetime type:
Full timeposted on:
Posted Todayjob requisition id:
R-49724**Who We Are****The Role**As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.**Who You Are**You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.**Required Technical and Professional Experience*** 10+ years in IT, including 5+ years in a senior technical architect or lead role.* Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).* Architect and implement solutions across Exchange Online, SharePoint Online, OneDrive, and Teams.* Design hybrid coexistence (mail flow, GAL sync, free/busy) and leverage third-party migration tools (Quest, BitTitan, SkyKick).* Develop hybrid identity solutions using Microsoft Entra ID (Azure AD), Conditional Access, MFA, and Identity Protection.* Implement AAD Connect, Pass-through Authentication, and Federation for secure identity management.* Establish governance frameworks for Teams, SharePoint, and OneDrive.* Deploy Data Loss Prevention (DLP), Information Protection, retention policies, and compliance solutions (eDiscovery, Insider Risk, Purview).* Design and document large-scale migration architectures (10,000+ seats, multi-geo).* Address network and performance considerations (direct internet breakout, Zscaler, ExpressRoute).* Produce high-level designs (HLDs), migration playbooks, and executive roadmaps.* Advise C-level stakeholders and simplify complex technical concepts for diverse audiences.* Mentor delivery engineers and manage project risks.* Administer Microsoft Teams (policies, voice settings, licensing).* Provision users (voice licenses, phone numbers), configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.* Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.* Design enterprise-scale voice solutions and deploy/manage SBCs (Session Border Controllers).* Troubleshoot SIP protocol and support hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).* Plan and monitor QoS for voice/video traffic.* Integrate Teams with contact centers and third-party voice applications.* Ensure security and compliance for voice (call recording, encryption, regulatory compliance).* Use PowerShell for bulk provisioning and advanced policy configuration.* Integrate Teams-certified devices (desk phones, conference systems).* Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses, Exchange Online (voicemail, calendaring).* PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing.* SBC vendors: AudioCodes, Ribbon, Cisco, Oracle.* Network optimization: ExpressRoute, QoS, SD-WAN.* Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, IR Prognosis, Martello.* Contact Centers: Anywhere365, NICE, Genesys.* Devices: Teams-certified desk phones (Poly, Yealink, Crestron).* Security: Encryption, compliance call recording, Conditional Access for voice endpoints.**Preferred Technical and Professional Experience*** Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert AZ-305, MD-100, MD-101, MS-100, MS-101, MS-500.**Being You**Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.**What You Can Expect**With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.**Get Referred!**We’re glad you’re here.
Take a look around at the many exciting career opportunities we have available and apply today!
**Drop off your CV/Resume**
and a Recruiter will reach out with related career information that match your experience and expertise.
**Sign up for Job Alerts**
Create your account and then .
When new jobs become available that meet your criteria, you’ll be alerted right away!### Drive progress with purposeAt Kyndryl, we achieve progress #J-18808-Ljbffr