Ahold Delhaize USA
Analyst III Vendor Support & Relations
Ahold Delhaize USA, Salisbury, North Carolina, United States, 28147
Analyst III Vendor Support & Relations
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Ahold Delhaize USA Category/Area of Expertise:
Merchandising Marketing Support Job Requisition:
445306_external_USA-NC-Salisbury Address:
USA-NC-Salisbury-2110 Executive Drive Store Code:
Vendor Support & Relationship Mgmt (5134844) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Overview
The Vendor Support & Relationship Management Analyst plays a critical role in supporting the vendor management team within the VMO. This position involves collaborating with various departments, suppliers, and stakeholders to ensure efficient and effective vendor management practices. This role is responsible for developing & maintaining positive vendor relationships, resolving vendor issues, monitoring vendor performance, and implementing vendor management strategies. Responsibilities
Act as a primary point of contact for vendors, researching & resolving all inquiries and concerns Facilitate communication between internal teams and vendors to ensure smooth collaboration Regularly assess vendor performance and provide feedback to both vendors and internal stakeholders Assist in negotiations and contract renewals with vendors to achieve favorable terms and conditions Monitor vendor compliance with established policies, regulations, and service level agreements (SLAs) Assist in conducting vendor audits and risk assessments to identify potential areas for improvement Gather and analyze vendor performance data, prepare reports for management and relevant teams Track key performance indicators (KPIs) to evaluate the effectiveness of vendor management initiatives Analyze data insights to identify areas of improvement and recommend appropriate action plans Contribute to the continuous improvement of vendor management processes and workflows Identify opportunities to enhance efficiency, cost-effectiveness, and overall vendor performance Work closely with internal departments such as Category, Supply Chain, Legal, and Finance to align vendor management strategies with broader organizational goals Participate in vendor-related meetings, providing insights and updates Additional job duties may be assigned as needed to meet business needs and support company values Qualifications
Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment Bachelor's degree in business administration, Accounting, Supply Chain Management or related field, or equivalent professional work experience 3-5 years of vendor management, procurement, or a similar role Understanding of End to End (E2E) Procure to Pay (P2P) ecosystem with ability to apply principles and standards Extensive knowledge of vendor management strategies and grocery industry P2P practices Ability to identify root causes in vendor management P2P framework Conflict management skills and knowledge of retail grocery industry and suppliers Change and transformation capabilities with sound judgment and risk mitigation Strong analytical and problem-solving skills with ability to interpret quantitative data Strong Excel skills including macros and databases Strong interpersonal and relationship management skills with vendors and internal partners Excellent customer service skills to optimize ADUSA business reputation Detail-oriented, well-organized, and able to manage multiple tasks and priorities Proficiency with MS Office and vendor management platforms Strong oral & written communication and presentation skills with ability to influence others Ability to adapt to changing business needs and work in a team-oriented environment End-to-end process mindset with problem-solving capabilities Ability to work in a fast-paced environment with aggressive deadlines Travel may be required – typically 10-15% Preferred Qualifications
Accounting knowledge (Accounts Payable/Receivable) Experience in grocery retail/category management Familiarity with DA (Delhaize) and AUSA (Ahold) systems and processes Work Arrangement
Our flexible/hybrid work schedule includes 3 in-person days at core locations and 2 remote days. Core locations include Salisbury, NC; Quincy, MA; Carlisle, PA; Scarborough, ME. We offer an environment that values diversity, equity, inclusion and belonging, and supports total wellness and professional growth.
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at
Ahold Delhaize USA Category/Area of Expertise:
Merchandising Marketing Support Job Requisition:
445306_external_USA-NC-Salisbury Address:
USA-NC-Salisbury-2110 Executive Drive Store Code:
Vendor Support & Relationship Mgmt (5134844) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Overview
The Vendor Support & Relationship Management Analyst plays a critical role in supporting the vendor management team within the VMO. This position involves collaborating with various departments, suppliers, and stakeholders to ensure efficient and effective vendor management practices. This role is responsible for developing & maintaining positive vendor relationships, resolving vendor issues, monitoring vendor performance, and implementing vendor management strategies. Responsibilities
Act as a primary point of contact for vendors, researching & resolving all inquiries and concerns Facilitate communication between internal teams and vendors to ensure smooth collaboration Regularly assess vendor performance and provide feedback to both vendors and internal stakeholders Assist in negotiations and contract renewals with vendors to achieve favorable terms and conditions Monitor vendor compliance with established policies, regulations, and service level agreements (SLAs) Assist in conducting vendor audits and risk assessments to identify potential areas for improvement Gather and analyze vendor performance data, prepare reports for management and relevant teams Track key performance indicators (KPIs) to evaluate the effectiveness of vendor management initiatives Analyze data insights to identify areas of improvement and recommend appropriate action plans Contribute to the continuous improvement of vendor management processes and workflows Identify opportunities to enhance efficiency, cost-effectiveness, and overall vendor performance Work closely with internal departments such as Category, Supply Chain, Legal, and Finance to align vendor management strategies with broader organizational goals Participate in vendor-related meetings, providing insights and updates Additional job duties may be assigned as needed to meet business needs and support company values Qualifications
Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment Bachelor's degree in business administration, Accounting, Supply Chain Management or related field, or equivalent professional work experience 3-5 years of vendor management, procurement, or a similar role Understanding of End to End (E2E) Procure to Pay (P2P) ecosystem with ability to apply principles and standards Extensive knowledge of vendor management strategies and grocery industry P2P practices Ability to identify root causes in vendor management P2P framework Conflict management skills and knowledge of retail grocery industry and suppliers Change and transformation capabilities with sound judgment and risk mitigation Strong analytical and problem-solving skills with ability to interpret quantitative data Strong Excel skills including macros and databases Strong interpersonal and relationship management skills with vendors and internal partners Excellent customer service skills to optimize ADUSA business reputation Detail-oriented, well-organized, and able to manage multiple tasks and priorities Proficiency with MS Office and vendor management platforms Strong oral & written communication and presentation skills with ability to influence others Ability to adapt to changing business needs and work in a team-oriented environment End-to-end process mindset with problem-solving capabilities Ability to work in a fast-paced environment with aggressive deadlines Travel may be required – typically 10-15% Preferred Qualifications
Accounting knowledge (Accounts Payable/Receivable) Experience in grocery retail/category management Familiarity with DA (Delhaize) and AUSA (Ahold) systems and processes Work Arrangement
Our flexible/hybrid work schedule includes 3 in-person days at core locations and 2 remote days. Core locations include Salisbury, NC; Quincy, MA; Carlisle, PA; Scarborough, ME. We offer an environment that values diversity, equity, inclusion and belonging, and supports total wellness and professional growth.
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