Ahold Delhaize USA
Analyst II Vendor Support & Relations
Ahold Delhaize USA, Salisbury, North Carolina, United States, 28147
Overview
Analyst II Vendor Support & Relations at Ahold Delhaize USA. The Vendor Support & Relationship Management Analyst plays a critical role in supporting the vendor management team within the VMO. This position involves collaborating with various departments, suppliers, and stakeholders to ensure efficient and effective vendor management practices. This role is responsible for developing and maintaining positive vendor relationships, resolving vendor issues, monitoring vendor performance, and implementing vendor management strategies. At Ahold Delhaize USA, we provide services to a large portfolio of grocery brands and are committed to diversity, equity, inclusion and belonging, and total wellness for our associates. Responsibilities
Act as a primary point of contact for vendors, researching and resolving inquiries and concerns. Facilitate communication between internal teams and vendors to ensure smooth collaboration. Regularly assess vendor performance and provide feedback to vendors and internal stakeholders. Assist in negotiations and contract renewals with vendors to achieve favorable terms and conditions. Monitor vendor compliance with policies, regulations, and service level agreements (SLAs). Assist in conducting vendor audits and risk assessments to identify potential areas for improvement. Gather and analyze vendor performance data and prepare reports for management and relevant teams. Track KPIs to evaluate the effectiveness of vendor management initiatives. Analyze data insights to identify areas for improvement and recommend action plans. Contribute to the continuous improvement of vendor management processes and workflows. Identify opportunities to enhance efficiency, cost-effectiveness, and overall vendor performance. Collaborate with internal departments such as Category, Supply Chain, Legal and Finance to align vendor management with organizational goals. Participate in vendor-related meetings, providing insights and updates. Support additional duties as needed to meet business needs and uphold company values. Qualifications
Authorized to work in the United States on a full-time basis. Bachelor's degree in business administration, accounting, supply chain management, or related field, or equivalent professional experience. 2+ years of experience in vendor management, procurement, account management or procure-to-pay. Understanding of End-to-End (E2E) Procure-to-Pay (P2P) with ability to apply principles and standards. Strong verbal and written communication and presentation skills with the ability to influence others. Excellent customer service skills to optimize ADUSA business reputation. Strong interpersonal and relationship management skills for building positive relationships with vendors and internal partners. Detail-oriented and well-organized with ability to manage multiple tasks and priorities. Proficiency with MS Office and vendor management platforms. Ability to adapt to changing business needs and work well in a team environment. Strong problem-solving capabilities with an end-to-end process mindset. Accounting knowledge (Accounts Payable/Receivable, etc.). Ability to work in a fast-paced environment with multiple priorities and deadlines. May require travel – typically 5%. Preferred Qualifications
Experience in grocery retail or category management. Familiarity with DA (Delhaize) and AUSA (Ahold) systems and processes. Work Arrangement
Our flexible/hybrid work schedule includes 3 in-person days at core locations and 2 remote days. Core locations include Salisbury, NC; Scarborough, ME; Carlisle, PA; and Quincy, MA. About the Company
Ahold Delhaize USA is part of a global food retailer family, supporting brands such as Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support a wide range of services across Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Equal Opportunity Statement
We foster a diverse and inclusive workplace where everyone is valued and included. We believe in total wellness and enabling our employees to learn, grow and deliver at all levels of the business.
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Analyst II Vendor Support & Relations at Ahold Delhaize USA. The Vendor Support & Relationship Management Analyst plays a critical role in supporting the vendor management team within the VMO. This position involves collaborating with various departments, suppliers, and stakeholders to ensure efficient and effective vendor management practices. This role is responsible for developing and maintaining positive vendor relationships, resolving vendor issues, monitoring vendor performance, and implementing vendor management strategies. At Ahold Delhaize USA, we provide services to a large portfolio of grocery brands and are committed to diversity, equity, inclusion and belonging, and total wellness for our associates. Responsibilities
Act as a primary point of contact for vendors, researching and resolving inquiries and concerns. Facilitate communication between internal teams and vendors to ensure smooth collaboration. Regularly assess vendor performance and provide feedback to vendors and internal stakeholders. Assist in negotiations and contract renewals with vendors to achieve favorable terms and conditions. Monitor vendor compliance with policies, regulations, and service level agreements (SLAs). Assist in conducting vendor audits and risk assessments to identify potential areas for improvement. Gather and analyze vendor performance data and prepare reports for management and relevant teams. Track KPIs to evaluate the effectiveness of vendor management initiatives. Analyze data insights to identify areas for improvement and recommend action plans. Contribute to the continuous improvement of vendor management processes and workflows. Identify opportunities to enhance efficiency, cost-effectiveness, and overall vendor performance. Collaborate with internal departments such as Category, Supply Chain, Legal and Finance to align vendor management with organizational goals. Participate in vendor-related meetings, providing insights and updates. Support additional duties as needed to meet business needs and uphold company values. Qualifications
Authorized to work in the United States on a full-time basis. Bachelor's degree in business administration, accounting, supply chain management, or related field, or equivalent professional experience. 2+ years of experience in vendor management, procurement, account management or procure-to-pay. Understanding of End-to-End (E2E) Procure-to-Pay (P2P) with ability to apply principles and standards. Strong verbal and written communication and presentation skills with the ability to influence others. Excellent customer service skills to optimize ADUSA business reputation. Strong interpersonal and relationship management skills for building positive relationships with vendors and internal partners. Detail-oriented and well-organized with ability to manage multiple tasks and priorities. Proficiency with MS Office and vendor management platforms. Ability to adapt to changing business needs and work well in a team environment. Strong problem-solving capabilities with an end-to-end process mindset. Accounting knowledge (Accounts Payable/Receivable, etc.). Ability to work in a fast-paced environment with multiple priorities and deadlines. May require travel – typically 5%. Preferred Qualifications
Experience in grocery retail or category management. Familiarity with DA (Delhaize) and AUSA (Ahold) systems and processes. Work Arrangement
Our flexible/hybrid work schedule includes 3 in-person days at core locations and 2 remote days. Core locations include Salisbury, NC; Scarborough, ME; Carlisle, PA; and Quincy, MA. About the Company
Ahold Delhaize USA is part of a global food retailer family, supporting brands such as Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support a wide range of services across Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Equal Opportunity Statement
We foster a diverse and inclusive workplace where everyone is valued and included. We believe in total wellness and enabling our employees to learn, grow and deliver at all levels of the business.
#J-18808-Ljbffr