City of New York
Overview
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Chief of Enforcement
role at
City of New York . The Department of Sustainable Delivery (DSD) is a new division within the NYC Department of Transportation (DOT), launched in 2025 to respond to the rapid growth of app-based delivery and the widespread use of electric micromobility devices on city streets. DSD is responsible for ensuring micromobility devices are used safely, legally, and in ways that support the City’s transportation and climate goals. Its mission is to bring structure, clarity, and safety to the city’s evolving micromobility landscape. DOT is seeking an operationally minded Director of Enforcement to lead the creation and implementation of a new enforcement unit within DSD. This role will be responsible for standing up the unit from the ground up, including recruitment, training, infrastructure, and compliance. The Director will play a pivotal role in establishing a new enforcement team that advances street safety through education and responsible enforcement of behaviors that impact pedestrians, cyclists, and micromobility users. Responsibilities
Lead the creation of a new enforcement unit within DSD. Support the launch of a training academy for new enforcement officers, develop training curricula, and coordinate access to training facilities. Support recruitment and hiring for officers and their supervisors; implement a recruitment strategy. Work with relevant DOT units to establish operational spaces for the enforcement team. Determine the need for contractual services and work with the Agency Chief Contracting Officer to define the scope of such services and to select and evaluate vendors. Manage compliance with New York State Peace Officer requirements. Coordinate with the NYPD and other enforcement agencies to ensure consistent communication and alignment on enforcement policies and procedures. Qualifications
A master’s degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of professional experience in related areas; or A bachelor’s degree and four years of professional experience in related areas, including 18 months in executive/managerial/administrative/supervisory capacity; or An associate degree or 60 semester credits and six years of related experience, including 18 months in executive/managerial/administrative/supervisory capacity; or A high school diploma or educational equivalent and eight years of related experience, including 18 months in executive/managerial/administrative/supervisory capacity; or A combination of education and experience equivalent to the above, with the requirement that candidates have a high school diploma and at least two years of related experience, including 18 months in executive/managerial/administrative/supervisory capacity. Preferred Skills
Knowledge of NYC government and transportation issues; extensive experience in enforcement operations, public safety, or law enforcement program development, particularly within municipal or state government. Excellent communication (oral and written), presentation, and organizational skills. Strong project management skills and ability to build new programs from the ground up. Experience coordinating with city agencies, facilities teams, and operational vendors. Demonstrated leadership and staff management skills. Familiarity with NYS Peace Officer training standards, public sector training design, or academy development is a plus. Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on protected status or characteristics. Residence and benefit information are provided as part of standard onboarding materials and may vary by role.
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Join to apply for the
Chief of Enforcement
role at
City of New York . The Department of Sustainable Delivery (DSD) is a new division within the NYC Department of Transportation (DOT), launched in 2025 to respond to the rapid growth of app-based delivery and the widespread use of electric micromobility devices on city streets. DSD is responsible for ensuring micromobility devices are used safely, legally, and in ways that support the City’s transportation and climate goals. Its mission is to bring structure, clarity, and safety to the city’s evolving micromobility landscape. DOT is seeking an operationally minded Director of Enforcement to lead the creation and implementation of a new enforcement unit within DSD. This role will be responsible for standing up the unit from the ground up, including recruitment, training, infrastructure, and compliance. The Director will play a pivotal role in establishing a new enforcement team that advances street safety through education and responsible enforcement of behaviors that impact pedestrians, cyclists, and micromobility users. Responsibilities
Lead the creation of a new enforcement unit within DSD. Support the launch of a training academy for new enforcement officers, develop training curricula, and coordinate access to training facilities. Support recruitment and hiring for officers and their supervisors; implement a recruitment strategy. Work with relevant DOT units to establish operational spaces for the enforcement team. Determine the need for contractual services and work with the Agency Chief Contracting Officer to define the scope of such services and to select and evaluate vendors. Manage compliance with New York State Peace Officer requirements. Coordinate with the NYPD and other enforcement agencies to ensure consistent communication and alignment on enforcement policies and procedures. Qualifications
A master’s degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of professional experience in related areas; or A bachelor’s degree and four years of professional experience in related areas, including 18 months in executive/managerial/administrative/supervisory capacity; or An associate degree or 60 semester credits and six years of related experience, including 18 months in executive/managerial/administrative/supervisory capacity; or A high school diploma or educational equivalent and eight years of related experience, including 18 months in executive/managerial/administrative/supervisory capacity; or A combination of education and experience equivalent to the above, with the requirement that candidates have a high school diploma and at least two years of related experience, including 18 months in executive/managerial/administrative/supervisory capacity. Preferred Skills
Knowledge of NYC government and transportation issues; extensive experience in enforcement operations, public safety, or law enforcement program development, particularly within municipal or state government. Excellent communication (oral and written), presentation, and organizational skills. Strong project management skills and ability to build new programs from the ground up. Experience coordinating with city agencies, facilities teams, and operational vendors. Demonstrated leadership and staff management skills. Familiarity with NYS Peace Officer training standards, public sector training design, or academy development is a plus. Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on protected status or characteristics. Residence and benefit information are provided as part of standard onboarding materials and may vary by role.
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